Small pets like Gerbils, Rodents,and varieties. Enter your order or tracking number. In the event an item you receive does not meet your needs or expectations, you may return it providing: For online purchases: You must attain "Return Authorization Number" from a Customer Service Representative (1-888-THAT-PET) before sending any merchandise. PetSmart tests water for free and will be able to tell you what is safe and what isnt. We . If you shop at a specific store often and the employees remember you buying the fish, they may be willing to do the return within a receipt. 0 Items in cart. You may return any unused product within 60 days for a full refund of the item's purchase price to the original payment method used for the purchase. They can also get sick when they come in contact with other fish that are kept in the same tank as them. The unwell fish should then be placed in the bag; never use water from the tap as it may damage or kill the fish. Nauturalize your FW tank with Live Plants Plants form beginer to expert and all levels in between. If you adopt a new animal but cant care for it after a while, return it to the PetSmart store. There have been few complaints about some stores not accepting returns. No Reviews. This will help them figure out which other fish may be a better fit for your tank or your preferences. 601 S Grady Way Suite M, Renton, WA, US, 98057. Yes, you can. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. (2023 Updated), When Does Walmart Restock? If youve exceeded the 14-day period, you may still get a return, but that will depend from case to case. While this is clearly stated in the return policy, it may come down to each store. You may exchange your fish for another fish of the same type or a different type. If you are a California resident, you may ask us to refrain from sharing your personal information with third parties for their marketing purposes. Location of This Business. Must ship Standard Ground within the 48 contiguous U.S. only. May 21 @ 11:00 am - 3:00 pm. See our selection of cat toy, cat treats, or cat furniture. Cats up for adoption fee come with: Vet check, worming treatment, flea treatment first set of shots. But sometimes there may be incidents when the fish dies within a few days, falls sick or does not adjust to the environment. Sierra Fish and Pets - Lee's Pet Products ALE16025 Rigid Tubing for Cat They will do this by asking for a water sample and using a simple test to tell you what parameters are at safe levels and which ones are dangerous. At the store, the employees may ask you for a sample of the fish tank water. A return policy indicates rules and conditions about if, when, and for how long your customers can return a purchase and receive reimbursement. Please send your return to: You are of legal age to purchase the air rifle ordered, and that the rifle can be legally purchased and possessed by you under your applicable Local, State, County, City and Federal laws. You will be credited for the same price you paid for the fish. If the gills are not moving, the fish is no longer moving and might be dead. Can You Swap A Sick Or Unwanted Fish For Other Fish? Sierra Fish and Pets | Pointy If you are interested in meeting a specific dog, please contact us in advance to find out if. Dog Adoption Events and Low Cost Vaccines at Sierra Fish on weekends Check upcoming. When you purchase or order a knife from Sierra by any method, you represent and agree to the following conditions of purchase: You are of legal age to purchase the knife ordered, and that knife can be legally purchased and possessed by you under your applicable local, state, county, city, and federal laws. Keep them active with hamster wheels and run-a-bout balls. Bring the world of aquariums to your home with our selection of aquariums supplies and fish tanks. I, E R. said: This place did an amazing job trimming up our Mutt-Mix-Fantastic to bring. Upcoming Events - Ginger's Pet Rescue If an "almost gone" label appears next to an item, the sell-out risk is very high. Yes, if you have purchased a fish from PetSmart and it has passed away, you will need to bring it in with your receipt to get a refund. View all return instructions. During this time, it could be spreading its illness to other fish in your tank. You do not have to give any explanation when you return the fish, but if you are planning to get a replacement fish, it can help to tell the PetSmart staff why the returned fish didnt work out. (2023 Updated). Hope you can find this article on Petsmart return policy fish helpful. https://www.petsmart.com/help/returns-and-refunds-H0008a.html, How Much Does It Cost To Put A Dog To Sleep At PetSmart, Does PetSmart Drug Test? Also, the fish will need to have a visible sign of illness identified by the vet so that youre eligible to return. Is It Possible To Bring Back A Used Fish Tank? It sells a variety of fish like male and female betta, goldfish, platys, angelfish, and many more. Even if you have a fish that is completely healthy, you can still return it to a PetSmart store. Small pets like Gerbils, Rodents, and Hamsters to Larger critters like Guinea Pigs and Rabbits. All parts, accessories, warranty cards, instructions, ect, must be enclosed and unaltered. If you think your fish may be dead, check for some of these signs. This store carries tropical fish, birds, small animals and reptiles in addition to all your pet's needs. Sierra Fish & Pets | Renton, WA | Pet Stores - Fivestars Any item not meeting the condition standards of this policy will be returned at the customer's expense. Keycodes can only be used during the timeframe specified in the email. They have detailed information on their website that tells you everything you need to know about these three fish breeds. (10 Reasons), Why Is Taco Bell So Expensive? We are considered one of the top rated saltwater aquarium stores in WA. Finding Out What They Are Selling At Their Stores! This can be caused by several different things, including water quality, other fish, a poor diet, health problems, and even stress from moving to a new home or being in a new environment. Sun 21. Any deviation from these criteria may result in a restocking fee. We will first see the return requirements for Petsmart, followed by Petco and then Pet Supplies Plus. Sierra Fish & Pets, 601 S Grady Way, Renton, WA, Pet Supplies For live fish and invertebrates, returns and refunds arent offered. If you buy a fish from PetSmart and it passes away, you can return it within 14 days of the purchase date as long as you have the receipt. Sierra Fish & Pets is located at 601 S Grady Way Suite M in Renton, Washington 98057. Required fields are marked *. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. You assume all risks associated with ownership and use of the knife, and will not hold Sierra responsible or liable for any injury resulting from ownership, use, misuse, or defect. If the pet happens to get sick or pass away during this time, you can return it as long as you have a receipt. Both fresh and Saltwater. If your order is shipped in multiple packages, you will receive separate charges on your credit card for the contents of each package. Returns without a receipt will receive a non-transferable merchandise credit. A keycode is an alpha-numeric code (ABC12345) used to apply a specific offer to your order. At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area.In 1995 we acquired our fish-only saltwater specialty store called Blue Sierra Exotics that specialized in Saltwater and Freshwater Aquariums. Customers can return ill fish to PetSmart shopkeepers, but a few conditions must be met first, like how the customer has to keep a note from their vet during the purchase. The following states have some type of age restriction regarding the sale to minors; DE MA PA IL CA FL NH NY NJ RI ID CO OK IA HI AK NC MS. 2. When you buy a fish, you hope to have it for several years. PetSmart Fish Return Policy in 2023 - What Should You Know? - SBXL You may request an exchange or refund for your dead fish from any store franchised by Pet Supplies Plus. If your water parameters are off, a PetSmart employee will be able to show you what products can help bring them to the right levels and ensure your fish are healthy and happy in your tank. We Offer Curbside Pick-up and On-Line Shopping, Copyright document.write(new Date().getFullYear()); SIERRA FISH & PETS. Sierra Fish & Pets - BringFido But of course, with certain terms and conditions. They will help you ensure that the animal gets taken care of properly with an effective solution, or they will find resources in your area to give the animal a home. SIERRA FISH & PETS - 100 Photos & 171 Reviews - Yelp They must also be able to provide the items original receipt. Stop by an shop all the pet supplies for your dog. USE OF THIS SITE CONSTITUTES ACCEPTANCE OF OUR TERMS OF USE AND PRIVACY POLICY. Always read the manufacturer's warranty included with the product when you unpack it and keep invoices as proof of purchase. Using this shipping method, we have calculated that you will pay less dollar-for-dollar in shipping per order. California, USA wildlife.ca.gov Joined July 2009 1,256 Following Please include a copy of your invoice with the return as proof of purchase. Just because you get our email/catalogs, doesn't mean you are registered for an account. The staff will consult with you if your returns meet the criteria to be accepted. They have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. For beginner to expert all the aquascaping rocks and woods plus all the tools, additives and CO2 supplies to go with them. Please tell us your preference by contacting Customer Service. Sierra Fish & Pets 601 S Grady Way Renton WA 98057 (425) 226-3215 Claim this business (425) 226-3215 Website More Directions Advertisement Sierra Fish and Pets is more than pet food and supplies. Sierra Fish & Pets, a full service aquatic service company, serves the entire Greater Seattle area. * These are Petsmart, Petco and Pet Supplies Plus. So, does Petsmart allow returns if the fish gets sick or dies after purchasing it from them? Small Animals and Fury friends for any and all level of care. We recommend that you place your order immediately. If a keycode has already been activated on your order, the keycode box will state "promo entered". We strive at this location to be the very best all around pet store in the Seattle metro area. For retail store purchases: You can bring the item you are returning directly to any register at the front of the store with your receipt. February 18 @ 11:00 am - 3:00 pm. We are unable to accept returns on clearance items. Ellisha has been a freelance writer for over 15 years. This is another American retailer that deals with pet supplies. Find a Store. Due to the closeout nature of our products, items in low quantities are not guaranteed until they ship. You can only return it, and the refund will be processed after approving the request. We cannot ship products made of certain materials outside the U.S. Additionally, some states restrict the sale of exotic leathers. Some of the most trusted brands to choose from in the pet supply industry to help optimize your pet's health . Small animals such as hamsters, gerbils, and fish (but not birds, rodents, or more exotic creatures) can be returned within two weeks of the initial purchase to PetSmart locations with your receipt. There should be a note in your cart indicating we no longer have quantities of that item, though it may still be available in a different size or color. Best place to get your animal needs met and she employs all the young adults around here. Shop. You will need to improve the quality of your water and make sure it is ideal for the fish you want before you can buy new fish and add them to the tank. Due to the nature of the closeout business, we often receive items in limited quantities. Small Animals and Fury friends for any lifestyle and level of care. (His Real Height). (Updated 2023), Why Are Diamonds So Expensive? We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. At Sierra Fish & Pets we also carry a wide variety of pet supplies to satisfy all your pet need. PetSmart wants to keep their customers happy, and they offer a return policy that makes it possible for you to return your fish to the store for any reason within 14 days. I. Years in Business: 50. Business Started: 4/1/1972. Petco won't accept returns for sales that occurred more than 60 days ago, and you will suffer a 25% restocking charge. However, if you happen to buy live fish, freshwater fish and invertebrates from the Petco online store and face a loss of your marine pet within the guaranteed time period, you can call their customer service for a full refund. They may not be completely healthy at the time you buy them, sometimes they die after they have been purchased. Learn about the Returns & Exchanges policy at That Fish Place - That Pet Place and thatpetplace.com. Within the 48 U.S., complete the online returns process. Answers And Related Questions, The bill you received when you bought that fish, A little sample of water from your fish tank. Please keep the original packaging, and do not discard the shipping box until the claim is processed or you are otherwise instructed. The company allows a 7 to 30 days return and refund policy, depending on which area the store is located. Bicycles should be reassembled by a qualified bicycle mechanic. When your order has been shipped, you will receive a shipment confirmation email. If you are able to scoop up the fish, you will also be able to get a closer look at it to determine if its breathing. Original condition means the item is not washed, worn (aside from trying it on), damaged or altered and returned with all hangtags and original packaging where possible. Faqs from Sierra: Celebrating 30 Years Of Exploring. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. If your fish starts to show signs of being sick or doesnt act right, you can return it to PetSmart. Occasionally, we are able to reorder a product, but closeout items are typically unable to be reordered. Does Petsmart Sell Bunnies? Look closely at its gills to see if they are moving in and out. Email this Business. You understand and agree that air rifles by its very nature may be dangerous and potentially lethal. Typically, a higher order total equates to a heavier package. Sierra reserves the right to change or modify policies including our terms of use at any time without prior notice. We strive at this location to be the very best all around pet store in the Seattle metro area. See more definitions in our glossary located at the bottom of every page. Shop now for the best reptile products. Is It Possible To Bring Back PetSmart A Sick Fish? Customers must also make the exchange within two weeks of the onset transaction. Some fish stay very still while they are sleeping, so they may appear to be dead even when they arent. Out of the 2-week return duration? For livestock purchases: Return procedures for live or deceased animals varies. Requests for item exchange using the traditional method will be subject to availability. SIERRA FISH & PETS - 100 Photos & 160 Reviews - Aquarium Services - 601 If you are not completely satisfied, please contact a Customer Service Representative. During this time, you can exchange the fish or request a refund for the value of the fish. Flooring returns require a minimum of five boxes bought, while transition returns require a minimum of five pieces bought. Phillip Adcock is the founder and Managing Director of the research agency Shopping Behaviour Xplained (SBXL), a shopping research organization using psychological consumer insight to explain and help consumers answer their questions about stores and services. All bikes are pre-assembled by a certified bike mechanic to ensure bicycle is complete and functioning properly. Yes. Clear . History Our family began enjoying aquariums as hobbyists in the 1960's and opened our first pet store in 1972. However, it is not guaranteed that all stores will accept the return. We recommend postal insurance on return merchandise. If you are a California resident, California law provides that you be given the opportunity to opt out of our sharing your personal information with third parties that would use such personal information for their own direct marketing. In case of any changes in the products or services of the companies, all the information below is supposed to change at any time. If you decide to exchange your fish rather than receive a refund, staffs at PetSmart may request water from your container to verify that the new fish is safe. We can also provide aquarium relocation, breakdown or vacation services for your existing aquarium. The company strictly bans mailing them back dead fish. We strive at this location to be the very best all around pet store in the Seattle metro area. If the fish is sick, you can exchange it for a healthy one. (2023 Updated), Does Kroger Take Apple Pay? For exchanges and replacements, a $2.95 shipping fee will apply on the return and $2.95 will apply to the new order (contiguous US only). To determine if the cause of death was caused by factors within your control (such as dirty water), theyll test the water to make sure its healthy. Does Petsmart Sell Ferrets? 3. Policy. If the fish that you return is alive and healthy, Petco re-sells it. If you do not want to exchange your fish for a different fish, you can ask for a refund or even a store credit. Small pets like Gerbils, Rodents, and Hamsters to Larger critters like Guinea Pigs and Rabbits. The best way to get it into the store without causing any harm is by putting it into a container with the fish tank water in it. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. During the checkout process, a list of the items in your online shopping cart will be displayed. Have a good and lengthy life with your pet! We are presently not shipping to international locations (locations other than the 50 United States and U.S. territories). Fluval Flex Aquarium Kit, Black, 9-gal | Sierra Fish and Pets If you don't have a receipt and used your Pet Rewards account to purchase, we can look up that information for you. Reptile Reptile Lighting options for your terrarium or habitat. As far north as Everett, as far south as Tacoma, call us for information on any type of aquarium servicing. Amazing Love The Birds and Baby Water Dragon. If you are a member of the PetSmart Rewards program, the store may be able to pull up your purchase history and see that you did buy the fish there and within the 14-day return period. Most manufacturers allow us to accept returned defective merchandise, but some require that the customer return the product directly to them. Freshwater, saltwater, planted tank or reef tank get all your aquarium products here. My favorite part of this particular shop is that they have feeder ghost shrimp for a great price. Adopt and shop all your cat foods plus toys and treats. After 60 days, any unused credit will refund to the original method of payment. Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. You can return a dead fish, a sick fish or an unwanted fish by providing the people at the store a valid photo ID and proof of purchase. Stay up to date on New Arrivals, email exclusives & more. A The phone number for Sierra Fish & Pets is: (425) 226-3215. Create the ideal habitat for your reptile by shopping our reptile supplies. Your email address will not be published. You may choose to take a refund during the online process. Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. Sierra Fish & Pets in Renton, WA 98057 - (425) 226-3215 To learn about how we use and handle your information, please see our Privacy Notice posted on our website. No. A valid government-issued photo ID, name, address, and signature will be required for the merchandise credit to issue and may also be required in order to redeem. When she isnt writing she enjoys traveling with her husband and two sons, hiking, fishing, kayaking, and coaching baton twirling. Dog Adoption Events at Sierra Fish & Pets every 2nd and 4th weekend of the month.