The apology should have come from him! When this is the case, we may match you with the Corporate Account or with one of their Corporate businesses. As long time home owners we have yet to have a perfect experience with a job. Transferable warranty to next homeowners also a plus. We will be using them again this year for another 5 or 6 window replacements. Create new account . First Parish parsonage, Kingston Continue reading . They are beautiful and so easy to use/clean. Their specialty includes: Energy Efficient Siding Roofing Picture Replacement Bay Garden Gutters Awning Installation Double Hung Exterior Hopper Bow Slider Casement Vinyl Windows and Patio Custom Doors Window World Our third-party vendor uses a national criminal database ("NCD") to screen service professionals. Caulking awful Each window installed and finished off differently yet measurements taken day of estimate. The installers were professional and efficient. Have something to share about Built-Rite Window Corp? Businesses receive ratings from homeowners through HomeAdvisor. Definitely worth the investment. Schedule a Consultation 3 One Day Installation Before / After Your Bathroom, But Better I would ask for these two installers by name if thats possible for my future replacement work! I found every aspect of this process of window replacement easy with Rite Windows. Well, all went fine until I got the first bill. The installers (Joe & Dan) were friendly, and very professional. The sales rep came to my house after a quick survey he left us with a quote and told us what the time frame would be. , Read More. I would highly recommend them to anyone. We're sure you'll have success with another window provider, and congratulations on your new home! Clean, efficient, professional and knowledgeable. I work with contractors every day. Each person that we dealt with from the original sales person to the person who came to measure and then the installers; everyone was very friendly and a pleasure to deal with. Hi Peter. Great job!!! We have X amount of dollars via our mortgage lender we are eligible to spend to rehab the home. One worker smoked cigarettes the entire time and our house smelled of second hand smoke for 2 days after (we do not smoke). Get Rite Aid reviews, rating, hours, phone number, directions and more. We provide seasonal services as well as repairs and cleanings. The shower is spectacular could not be happier with this project start to amazing finish. Installed new windows and siding on front of house. Working at Rite Window: 5 Reviews Review this company. None of the other windows had play. I can only pray that this is the end of this debacle ! We also hold a 5-Star rating from Guild Quality. Company also states family of veterans well where was the respect for my husband who is a veteran when this immature worker would not even give him the time of day upon arrival this morning when my husband attempted to show him pictures of leakage and show him the caulking problems. The windows are great, huge improvement on what we had before and long overdue. What a scam! Hired and fired with-in a month because I couldn't close deals. I do not know why it would be. Please call the Consumer Affairs Office and inquire about the specifics of my previous license; also check our current MA HIC License #138722. BUILT-RITE WINDOW CORP offers the following services: Windows, doors roofing, siding, decks, porches, awnings, railings. I had Built-Rite install a front door w/ storm door, a rear slider, and a bay window in April 2009. Also why was the storm door not finished off? Window & Door Magazine has announced their 2017 Dealer of the Year Award Winners and AVI won the award for Overall. They did a fantastic job. Rite Window has no artificial rebates, no high pressure sales pitch, no low price bait and switch. Born with a silver spoon in his mouth. This guy will tell you what ever you want to hear but dosnt back it up dont be fooled too!!! The initial sales/measurement visit and install went great. I called built rite and the following day someone from built rite arrived on time and provided me with an estimate which I agreed to. or. Out of my pocket I paid $2,000.00 for 2 windows and a storm door. Write a review Sign in. Family owned home improvements with high quality, low prices, full warranties and service. Homeowners connected with the Service Pros through HomeAdvisor can rate their businesses. I was told that you will not work with us because we have not closed on the home. Transparency and a Detailed Explanation Continue reading . Your opinion matters! These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. I am must be missing something here and assume that your years of experience have given good reason to operate this wayI am just curious as to what that is. Built-Rite Window consumer reviews, complaints, customer service. 9, Report #453475. Former screw holes from where they removed the prior door were not filled, and trim pieces and excess screws were left on the landing. review or verify the information representations set forth in those A professional installation; workers respected our home and cleaned up beyond our expectations. Perfect Installation and Cleanup Continue reading . If it was not for Ted, their second business would now be under water. In addition, the company currently maintains an A+ BBB rating on over 130 reviews. Share. Here are a few reasons why: -transparency and detailed explanation and physical demonstration of various product choices all presented in a friendly way without slick salesmanship -good listening skills on the part of the salesman, and successful problem solving suggestions which were applied to my project -Various reasonable price categories with clear explicit written details -good warranty -excellent customer service over the phone and in person I highly recommend this company. All went smoothly from Showroom to installation. There is nothing the bank who owns the needs to do for them and I to close this deal. He actually cursed and complained he had no patience for this jobwell I am the customer I didnt screw it up so why do I deserve your disrespect. Just one window but done right! They professionals. Several weeks later the windows were installed. Fast they know what they are doing . Log In. To find more licensing information for your state, visit our To keep all of the windows in my home uniform I paid for the additional 2 windows and storm door. We went over the work when completed and Christian showed me how to work the windows for cleaning. But websites like this one use no filter to gauge the accuracy, truth, or the motivation of the anonymous reviewer. I have already noticed a major difference with how warm my home stays now I actually have had to turn the heat down. Should you have any problems with your new windows, doors, roofing, shower or bath, one phone call to Rite Window is all it takes to have the issue addressed. Very happy with products Continue reading . Truly a Team. We publish all of the reviews we receive: positive and negative alike. Getting new windows was EASY!! Of the 9 window companies in New England with 30 or more Angie's reviews Rite Window has the highest percentage of "A" grades. Would highly recommend. Marketing department (Former Employee) - Woburn, MA - February 23, 2021. In situations like yours it is unfortunate, but it's still necessary, because otherwise we'd be using our limited time resources to provide free quotes on jobs that have little chance of ever materializing. Outstanding service, price, and installation. Many consumers have been harmed. 10/21/2013. Honest and Straightforward Continue reading . The best customer service experience Ive had in a long time. Access the headquarters listing for Rite Window. Report Due to the coronavirus pandemic, several government agencies and courts across the country have temporarily closed their offices. We use a third-party vendor to conduct a criminal records search in the state in which the business owner or principal works. They fixed my gutters & fixed part of my roof. All rights Reserved. Check out these tips from MattZurcher, Sr. VP of Customer Care. He came and helped me adjust the traverse rod to recenter the curtain. HomeAdvisor verifies state-level licensing where applicable - note: The installation went fine. Installation Took Just a Day Continue reading . That's why we tell you the price up-front. Very detail oriented and kept my property clean. Now just have to keep my furniture under tarps and curtains down until I can find a reliable roofer. Feel free to contact me in person. I am now refiling. I wish every contractor worked the way they did. Rite Window provides window, door, roof, shower, and bath system installation services. Rite Window is proud of our record and we welcome the scrutiny. The RW slider screen weighs perhaps 2 lbs. PLEASE TAKE A LOOK AT POSTED PICTURES. The crew was fantastic, fast, and very professional. I think, their prices are good. Built-Rite Windows Useful. I have to say that Matt, Dave and Rich were amazing! themselves and their business on their profile. Rite Aid can be contacted at (615) 591-0905. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. By using HomeAdvisor, you agree to our Terms & Conditions, Copyright 1999 - 2023 HomeAdvisor, Inc. All Rights Reserved, American Architectural Manufacturers Association (AAMA), Window and Door Manufacturers Association (WDMA), Angies List Super Service Award 2012, 2013,2014,2015, HomeAdvisor uses an extensive screening process to screen businesses and business owners/principals. Beware this gimmick I was referred by a neighbor who is also very pleased with their windows. I had been putting off replacing my windows for 3 years dreading the high pitch sales, misleading quotes and now knowing who would do the actual install. Dealing with this company was a pleasure from start to finish. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! The installation wasnt an easy one due to 3 of the windows being literally on the ground. Thank you for your consideration. Please be advised that, during this period, if we could not perform a background check, HomeAdvisor will allow the business into the network and match the business to consumers. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. Was hoping no further work would be needed . The project was completed within the time frame we were told. Maybe the idea of a lender being involved in the payment is a deterrent for some reason. It was great and no pressure to purchase at all We ordered,they came out and measured and the windows are in and perfect Every appointment was on time and the job was clean and professional We will be using them again in the future, I had them remove my tub and install a custom shower. Yes, BUILT-RITE WINDOW CORP offers free project estimates. Estimated amount consumers saved since 1997: $15,590,010,907. Lifetime guarantee, not! 4.2 Pay & Benefits. They filled it with caulking, and we are now trying to fix it, but it is a bigger job than first anticipated. strict standards for business conduct. I qualified for the replacement of 6 Windows through OCLTRG except I have 8 windows and a broken storm door that needed to be replaced. Continue reading . I had these windows installed at my sons home, and he couldnt be more pleased. They installed some windows and vinyl siding on my home. But overall happy with the outcome. Believe me it was not a pleasant day to say the least . Our deck was a mess and we needed to sweep and then hose down after. Financing available and all credit cards accepted. They are clear with their pricing and the entire process. According to your professional crew person who yelled from my roof top in the phone to you it needed an abortion. verify whether or not your pro is properly licensed. The windows look fabulous in comparison to my 100 year prior windows. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. This was the the easiest home improvement we have done!! Rite Window Reviews: Rite Window Reviews maintain an average score of 87% across several online review sites. The work area was cleaned up and the work was done very well. Awards and Badges Angi Certified Images Ratings Distribution 5 285 4 11 3 3 2 4 1 9 Rating Details Price 4.8 Professionalism 4.9 Punctuality 4.9 Quality 4.9 Responsiveness 4.9 Got the job done in a timely manner;very professional communication excellent: installation neat clean and attention to detail was impressive would recommend service to interested parties. The installer was very careful with his work and had a very friendly manner. The service was very good. Assuming professional installation, not a bad option if you can keep it at $500 installed. Consumers want to see how a business took care of business. The first tech sent out said we needed the entire window replaced and we would get a call when it was ready. I'm Peter DeVellis, co-owner of Rite Window. Check, Visa, MasterCard, American Express, Discover, Financing Available. I was expecting a crew of 6-7 people, but just a crew of 3 arrived led by Christian. Thank you Brian and rite window team. Revenue: $5 to $25 million (USD) Rite Window sells and installs quality replacement windows, patio+entry doors, roofing and gutters for homeowners throughout the Boston Metro region. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. We had a issue of a very fine hair crack in one of the windows. The blinds are causing a white stripe from top to bottom on the glass in 3 areas. Product was as I expected.the installers were very professional.have other windows to replace next year.am going to use them again. May 19 2009. We urge you to learn more about our company by talking to your neighbors and reading our reviews online. They still take care of their customers after these 4 years. Install was quick and easy, very professional team. There goes your warranty when your window craps the bed. We finally decided to replace our 20+ year old windows and chose Rite Windows because of their professionalism and no pressure sales presentation. As a matter of policy, BBB does not endorse any product, service or business. Sharing is caring! Initial Complaint 09/02/2021 Complaint Type: Guarantee/Warranty Issues Status:. The windows were a bit more then another advertised company BUT we could definitely see a difference in the qualify and look of the windows. Great Window Experience Continue reading . He had no regard for what he tried to show him , just walked away and started barking orders at the other two crew members who had to work with him . profiles as they are self-reported by the Service Professional. The installers were courteous and professional and they did the job Rite. Submit a complaint and get your issue resolved. I have other windows that I need to have done and believe me, they will be getting the call to replace them. The installers (Peter and . I am not sure if you will get this but if you do I would love a reply. Have a piece of glass cut to replace the sealed damaged glass. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Received a quote on 9/6/16 and after further review found a math error of an overcharge of $270.00. I would recommend these windows to anyone the pricing was also excellent.I am expecting to be able to easily contact you if I have any further questions based on the quality of the service we have already received. We love being able to have a cross breeze in our living room again. Specializing in Roofing, siding, and gutter services. With energy-efficient replacement windows, entry and patio doors, roofing, showers and baths, we install products which will add to the value of your house. !Highly recommend!! (wink) Enough said. I had a drafty kitchen casement window with wood rot. I love the quality of the product and consider my overall transaction to represent a good value and a fair price. - Good quality windows. Cant say enough about the product and personnel. Before Rite Window I owned the Massachusetts franchise of a national window company. I am not writing to complain or to provide a review. Window Brands: Rite Window manufactures all windows internally. Delighted with the Rite choice Continue reading . The latch is so shallow, there is almost no room for a finger and makes it difficult to open easily. Rite Window rocks!! The install was quick. We verify any applicable state-level licenses, and we require every business to attest that they carry the appropriate local licensing to practice their trade. 4.0 Job Security & Advancement. BUILT-RITE WINDOW CORP accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available. I feel we got a quality product relative to the overpriced competition. Warranty Terms: Rite Window offers a fully transferable lifetime warranty on its window products. After window replacement they cleaned up everything. I cannot open the blinds unless Im willing to look at these very distracting white stripes. Total cooperation with delivery & installation. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. I wouldn't hesitate using this company for your next window project. Believe me I wish I had known because now I have two flower pots broken and a craft bought solar light with sand and seashells in it smashed to bits . Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, IL, KS, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY. Rite Window & Bath replaced our shower and bath at a very reasonable price. Search. I would definitely hire again, we are happy with the job. The crew were so nice and tidy when working. By clicking Get a Quote, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Installers were punctual, professional & personable doing quality work & cleanup, moving furniture out & back with care. The 3 man crew were true professionals and gentleman. They gave straightforward answers without trying to sell me something. RITE WINDOW REVIEWS. I was amazed at how quickly they removed and installed the windows. We have a policy of not providing quotes when the home is not yet owned by the party requesting the quote. Could you enlighten me? The wrap around the exterior windows make everything look brand new and definitely made a huge physical appearance on the outside. The windows look fantastic, we can already feel the difference of having new windows installed. We have the experience and dedication to get the job done right! Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. From the initial meeting to discuss my needs, then the measuring, as well as Erin the project manager, to the workers, I can highly praise the whole process. They cleaned up both the inside and outside of my house beautifully. The owner or principal of each business in HomeAdvisor's network (with the exception of Corporate Accounts) must pass a background check. (With no "D" or "F" grades). The work will begin as soon as we close. This Oct., the latch broke and they came out and repaired it as well as gave me paint for some scratches on the door. Upon completion of the installation, waiting for screens to arrive , we will give a finale payment of $3800 . Once your project is underway, our factory-certified installers work efficiently to finish your installation on schedule. So initially it simply received a bandaid for $500 of a spray and tape. Roofing, siding, and gutter services. Once a business is rated, we require it to maintain an overall average of two stars or greater. If your looking for help there is a company called CellarMakers that will guide you through out he entire planning, construction and installation process. We complete our work quickly and stay within your budget, no matter what type of project you have in mind! Highly recommend the Rite window product and installation team. All was clean in the house. View all 14 photos and videos Products & Services Supported Brands: Andersen Windows, Anlin,. The Anderson was finished off where the locking mechanism was, and all you saw was an opening where the lock was, whereas the Rite Window is an open channel with the entire metal piece is exposed. offers a fully transferable lifetime warranty on its window products. Get a Quote Customer. Helpfulness Rating Date. Was professional and super fast and efficient. From the Representative to the installers, there was a feeling of that they really cared about our needs. Service came to repair, (1 hour late for the appt) but could not easily repair without having the window adjusted. Built-Rite Window Corp. If you have any questions about our company, or would like copies of our Consumer Affairs Office and Better Business Bureau files, please contact me directly at [protected]. Please note that HomeAdvisor does not confirm local licensing. I have worked in property insurance as both an adjuster and on the subrogation for a decade. We thank the person who created the post above for bring the license problem to our attention, and we wholeheartedly agree with his warning that "the buyer should beware". These are the best for the price. Hello Pamela, I went to work and came home to all new windows! The price was good for the door and the company has good customer service. There is no bidding as the fully executed purchase and sale is a binding contract. He was very respectful and reviewed what he would be doing. 207 Jacksonville, FL 32216-4041 Visit Website (904) 296-2515 Want a quote from this business? Im still waiting for some minor repairs, but the entire process was well done. Best Windows for the price Continue reading . They are a great value and is very comforting to know that customer service is behind us years after our purchase. We apologize for the misunderstanding. No subcontracting and no one word answers to our questions. Energy Efficiency: The company offers a wide variety of energy efficient windows (Energy Star certified). Teamwork makes Rite Window great. Inside, dust was everywhere as well as bits and pieces that required vacuuming. Any mess that they made was taken care of and not a speck of debris was left behind. One storm later entire roof leaking all my new wicker furniture, rug, tables, curtains soaking wet. Rite Window wasnt the cheapest but the quality of the window as well as the quality of the installation made it a tremendous value. I highly recommend Built-Rite Windows. I just don't get it from a business perspective but maybe I am missing something. The windows we got were outstanding. All rights reserved. installed new replacement windows great installation however clean up was poor did not clean windows after installing had caulking and dirt on them |broke a rain down spout did not tell me. Window Selection/Installation Continue reading . We are replacing the septic. RITE WINDOW - 72 Photos & 69 Reviews - Woburn, Massachusetts - Windows Installation - Phone Number - Yelp Rite Window 69 reviews Claimed Windows Installation, Roofing, Door Sales/Installation Closed 8:00 AM - 7:00 PM Hours updated 2 months ago See hours Write a review Add photo Share Save Photos & videos See all 72 photos See All 72 My husband described the 3 employees who came to replace windows, a slider, and storm door as the B team and felt he had to keep an eye on what they were doing.