Thanks All. I answered my own question. You should reach out to your Office 365 administrator. It seems like every platform except for MS Teams has video adjustment or filter options either built into app or optional manual control and general video quality of MS Teams is extremely poor -- regardless of my connection or device used (phone OR current surface!) Video was poor and audio was choppy. My Surface Pro cam works really well, Standard 720p or 1080 webcams seem to work quite well. May 31, 2022. Youll see zoom is using more bandwidth and streaming HD video. This Windows 10 feature enables you to manage when notifications appear. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. For me it is unbelievable that not more Microsoft Teams users are complaining about that. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Zoom = perfect, Teams = not useable. They do swing by now and then but Id suggest creating a ticket instead and sort this out in that case, I have exactly the same experience. The preview stays very bad quality, but when a call is made, the other end has "better" video. The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. I am sure there was one previously on Uservoice but this doesn't seem to have been moved over. When I pin one of the blurry colleagues his image becomes sharp. This is an incredibly detailed assessment of your path to O365 and back from a maximum of 6 laptops (that you can put anywhere in your network). It turns out it was back focusing terribly (focused behind me by at least a foot or two). I think Ive figured out that no matter if you have one or two people on teams uses a fixed low definition stream. But it is working fine, so it isn't a driver problem. May 01 2020 I am using a Logitech c922. Please MS fix this asap. The best time to increase video quality for telehealth would have been earlier in the pandemic. Until they upgrade to meet demand or people go back to normal life we won't be able to really get solid video through the service for a bit If apps appear blurry or if a notification about blurry apps appears on your main display, follow these steps: Do one of the following, depending on whetheryou're prompted with "Fix apps that are blurry?". I encourage you to find the one that applies to your situation (or add a new one) so others can also vote for these improvements:https://microsoftteams.uservoice.com/, Sep 30 2020 TERRIBLE!!! Give the companies the option to have a MS Teams appliance local on their gigabit network. This problem is only evident on the desktop app. Thanks for the feedback. One of our MVPs just posted a blog about this yesterday: I use a Logitech brio 4K camera. It's that basic there doesn't seem to be any settings to tweak, it should just work? To upload an image of your own, select Add new and pick a .JPG, .PNG, or .BMP file from your computer. I would just test with a higher end video and see what happens and go from there. 4K camera has in teams a very bad quality. - edited I would also like to have the 720p available for users who have bottom of the barrel internet, but at least for now I was able to get the 1080p. For reference, the workstation I'm using is a Ryzen 9 3900X with 64GB of RAM and a RTX 2080Ti with fibre gigabit coming in right under the desk and my colleagues' setups are similar. Go to Teams Settings > General and check the checkbox for disable the gpu hardware acceleration then restart your teams. Let me explain. Find out more about the Microsoft MVP Award Program. Which I can't understand, because that is what it is made for!? Here is a video I put together showing this issue. 05:50 AM 12:14 AM, Same issue here: Uploaded a recorded screen session, with. https://youtu.be/aW3U16OKTiA View best response Labels: August 03, 2021. I am having this issue too. We have a Fibre To The Premises internet connection, with >200Mb download and >50Mb upload - which I'd have thought would be more than ample for decent quality video call between 5 users. Note: 2x2 video on Teams for web (Edge and Chrome) is available as part of the public preview . Which logs are you referring to specifically? Teams powerpoint sharing video quality. It will give you a detailed report of what the issue is. Even the other end see a mindcraft view. File sharing, tasks, and polling. it is now November 2021 .. still same issue .. how is that! May 01 2020 NO! But the Zoom (what use the same camera and internet) working fine. Click here: shorturl.at/jnozH--- Does your screen look blurry or pixelated in Microsoft Teams? Ah, thanks for the tip. @jsquaredzI just installed Teams on Windows 10 pro and video is blurry. That's pretty bad. Sep 30 2020 How does the background effects feature work. Gigabit download and 50mbps upload. My company are all software developers with high end computers and gigabit internet connections yet we can't screen share a lot of the stuff we're doing in Teams due to the compression killing contrast between text elements and the low framerate making it difficult to follow. We also have fiber optic internet. Select action center , and then select Focus assist. Since webcams are in short supply I used aCanon - VIXIA HF R800 with a USB HDMI capture adapter and my video is much better now. For more info, see Turn Focus assist on or off in Windows 10. But that was already clear, I guess. 07:13 PM I am on Teams ever day without any problems. Can I use different backgrounds while on my tablet or mobile device? Select action center, and then select Focus assist. Turns out there are quite a few people apparently having focus issues with Microsoft webcams. but even after hours it is available at Stream with 360p only. Re: Poor video quality with ample bandwidth. For anyone still seeing this, it's still an issue. @Trond_WibeI also have poor video quality video with my 4k camera. I set it to 16:9 and zoom things in on my screen whenever I am sharing though. Luckily they have a config file, it contains multiple resolutions. I'll walk you through every step in order to set up properly OBS avoiding the virtual camera. 3. Shared screen is blurry on either screen though. That said, when bandwidth is insufficient, Teams prioritizes audio quality over video quality. Your background options will display on the right. Please MS fix this asap. By removing distracting details in the background, the focus remains on the subject in the foreground. Workaround using in-build screen recording won't work for me, because of the 15minute length limitation.Anyone an idea, how to overcome this? Prepare your organization's network for Teams - Microsoft Teams | Microsoft Docs. Zoom video conferencing works fine, so why won't Teams? However, you can turn it off at any time. Background effects are currently available for PC and Mac client applications. The following table shows how Teams use bandwidth for your reference: Thank you for the link. Jan 22 2021 Betreff: Increase video quality for screen sharing. The Local version of the video changes depending on the source. Aargh. - edited @jsquaredz- The issue seems far more severe with high quality cameras. Other app always choose the best quality or provide option. Thank you for the recommendations. Make older programs compatible with this version of Windows, Turn Focus assist on or off in Windows 10. For Teams one of the adjustments involved 'reduced video resolution'. But have I missed something? @jsquaredzThanks. There is no workaround for OBS that I am aware of. In my understanding, we recommend you check if your bandwidth is sufficient. The same issue! Do they experience the same issue? Labels: Best Practices While the notification for fixing blurry apps automatically can be useful, sometimes you might not want the notification to appear. Are you able to provide the same bandwidth scenarios for Skype for Business for comparison? Image quality from Brio in the Win 10 camera app is excellent at any resolution and image quality in Zoom is also really good. Up to 100 participants per meeting. 0 Sign in to comment Sign in to answer 1. 05:22 PM Yes its still pretty much the same. For Teams one of the adjustments involved 'reduced video resolution'. We usually use the MS TEAMS, but we use sometimes Zoom. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. The notification to fix blurry apps depends on the app and might still appear. https://office365.uservoice.com/forums/264636-general/suggestions/35568271-improve-stream-performanc https://techcommunity.microsoft.com/t5/Office-365-Video/MS-Stream-Video-very-blurry/m-p/77873/highli https://obsproject.com/forum/threads/obs-virtual-cam-bad-video-quality-in-teams-skype.118800/, Video Playback Blurry first half of video, Shared my prepared video in this meeting with full screen and including system audio. Jun 29 2020 For the best experience with custom backgrounds, we recommend uploading images with an aspect ratio of 16:9 and a resolution of at least 1920 x 1080 if possible. Go to your meeting controls and select More actions > Apply background effects . Persistent Poor Audio/Video Quality when Speaking on MS Teams meeting despite ample bandwidth, Turned off hardware acceleration on PC and Mac - no difference, Reinstalled in PC and Mac - no difference. 04:27 AM. New comments cannot be posted and votes cannot be cast. The backgrounds window will appear on the right side of the screen-scroll through all the options Microsoft has provided, apply the virtual background or blurring option you want ( Figure D . Microsoft Teams adjust the video quality according to your network speed and connection. 09:00 AM. - edited by June 03, 2022, by sadly same for me.. as a software developer it's a pain sharing screen with 1080p, when all of us has atleast a 2k screen. 04:18 AM We are experiencing this as well, I dislike having to keep using Zoom. Close Teams, clear Teams Cache. Video calling makes connecting virtually almost as much fun as being there. If I join from my iPhone/iPad, i have no issues. Sep 09 2022 I discovered it by using the Windows 10 Camera app and doing some testing. by I mean I agree to have this option under control, and I can see you are in a company with excellent hardware, but at least for most giant company I know, still not have/need that. The way to test, if your camera isn't fixed focus, is to put your hand about 6 - 10 inches from the camera, wait for it to try to focus, move the hand back another six inches and repeat. I does puzzle me why on earth Teams would do this on my own end. @jsquaredzHm, so no solution yet. RoughJoe Same issue with quality on PC and Mac still, but no problems with Zoom or Google Meets. so Teams is not trying to get the highest resolution. Here is a video I put together showing this issue. Jan 22 2019 Mar 05 2022 on May 01 2020 on 100% agree .. it is riduculous .. and everyone is spending soo much time "troubleshooting" .. MS Teams is overriding the resolution and the results are horrendous. What a terrible first intro for them, as Zoom works flawlessly. Mar 05 2022 @LorenBxThanks for responding. I think that there are a number of things that you might not be thinking about when sharing. Why has the moderator marked this thread as having a solution, clearing the cache does not work and there is no-one in this thread that has confirmed it as a fix! Microsoft Teams provide Dashboard to analyze it, you can refer to: https://learn.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-dashboard. port NAT pool size limit, all ports are allowed out etc - and video works, just the quality is poor. - edited This is most likely due to the awareness of Microsoft 365 temporary feature adjustments" due to very extensive increase in the cloud services during the pandemic. When using the Teams WebApp, the screen sharing is as crisp as can be. Chinmaya_Madan From what I've read today, Microsoft are as increasing the capacity as we speak due to the high demands. You can dig into the calls from here and see what it says about the quality, This is not any official Microsoft support forum, no! More info about Internet Explorer and Microsoft Edge, https://techcommunity.microsoft.com/t5/microsoft-teams/poor-videos-during-teams/m-p/1290304, https://learn.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app, https://microsoftteams.uservoice.com/forums/555103-public/suggestions/19096657-webcam-quality-is-very-low. Here is hoping that MSFT will look at this and improve the video resolution. Just wish the video quality could be addressed. - edited Whether or not youve had blurry apps or have seen a notification about blurry apps, you can choose to turn this feature on or off any time. 11:53 PM When people are sharing their screens with me, it appears blurry on my new laptop. Yeah, they need to spin up some more servers over at the Data Center and open up the video quality valves. They can get you in contact with another custom and collaborate on how they got it setup and any technical configuration changes they needed to make. My Brio 4K camera produces a very blurry image - even when I change the settings using the Logitech Camera Settings app down to 720p (not sure how this setting actually works technically). Thank you for your valued time in responding. Join a Teams meeting and ask your participants to turn on their cameras to display a 2x2 grid of four participant videos at once. I called with microsoft. I did include myself in the user voice for Teams. on Thats not the case. Will try changing up the resolution (all other applications appear normal though) Teams decides on video resolution based on its perceived internet speed. I haven't noticed an update regarding this since the previous message (MC207439) so as far as I know it's still reduced. @exportakademiaDo you had a solution for this already? Is your video quality in MS Teams still poor? Teams also supports background blur on iOS devices. Are there certain settings tools that make higher quality videos more likely? I tried to use just the camera app in Windows10. I'm hoping to receive a response from Microsoft with a date for the increase in video quality so I can finish up and move on to other projects. Unlimited group meetings for up to 60 minutes. We have a Fibre To The Premises internet connection, with >200Mb download and >50Mb upload - which I'd have thought would be more than ample for decent quality video call between 5 users? In Display Settings, verify Scaling is at 100%. 350mbps broadband and getting 70mbps + over WiFi zoom = perfect, teams = terrible. @jsquaredzJust a heads up that besides your own configuration this is most likely due to the "Awareness of Microsoft 365 temporary feature adjustments" due to the extensive increase of cloud services. 2.2meg for 30 seconds, and the fact the bitrate is very low might be the issue as it might have an issue trying to encode something so low from the start? Select Blur to blur your background. All that being said, i do love teams. We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. I formyself have a 34" 3440x1440 and my colleague a 4k screen. We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. Microsoft_Teams_team I just need videos recorded from my screen, I want to use them as E-Learning videos, but I think Stream or Video is not the right place for this? https://microsoftteams.uservoice.com/forums/555103-public/suggestions/19096657-webcam-quality-is-very-low. If the prompt doesnt appear, in the search box on the taskbar,type advanced scaling settings and select Fix apps that are blurry. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It would be nice to see real people and not minecraft villagers :). The higher the resolution, the better your images will appear. So, in conclusion our bandwidth is not the issue with the poor video quality with Teams. 1) get with your Microsoft account team and ask them to put you in touch with other customers that have deployed Teams for the purpose of Telehealth. You have to give it awhile to decode if so, it starts out very low quality and after awhile will process the higher bitrates. During the screen sharing, do other participants are present? Sharing best practices for building any app with .NET. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. We made, and make a lots of meetings. :( (Teams is my LEAST desirable video app service. DAZachHoiberg In my demo, the video was lagging. While you're setting up your video and audio before joining a meeting, select Background filters . I have tried updating Firmware, updating windows, checking driver versions etc - basically everything on these threads. Increase video quality for screen sharing. Using screen capturedirectly in MS Stream was fixing my problem, works perfectly! In the search box on the taskbar, type advanced scaling settings and select Fix apps that are blurry. Teams also supports background blur on iOS devices. I've read a lot about this issue. Exactly the same problem. We have a 4K event camera with 1000Gbit internet connection. Should I avoid the desktop app?All thoughts / solutions welcome. 06:29 PM. Stay connected to people even when youre apart. anonymous-user The only issue now is that it is showing just the 1080p and the 360p with nothing inbetween. Ifan app still appears blurry, you can try to use a different high-DPI compatibility setting for that app instead of the Let Windows try to fix apps so theyre not blurry setting. 2) get with your TAM (technical account manager) with your premier support contract if you have one, if not then use some of your software assurance premier incident credits > all to ask for an O365 Network performance assessment engagement. You must have Windows 10 (version 1803) installed to use the setting for fixing blurry apps automatically. The problems could be solved when you deleting the cache of Teams! I got a response from Microsoft Teams Support: Microsoft has reduced their bandwidth and quality settings to 720p or less in some cases with the surge of usage due to corona virus. These laptops will run synthetic transactions with an account you stand up and license for the duration of the engagement. Starting the same video from SharePoint works fine Jan 22 2019 If i just use it in teams directly, the output is 360 ish locally and remotely. on Playing same Video from SharePoint works perfect why not from the video-platform (Video or Stream)? Not a problem with my bandwidth (250Mbit). To turn off background effects, select . It's just below the video image. Everything appears blurry and hard to read. And just to be sure: my camera quality is, such as yours, also perfect when using Zoom or Windows 10 Camera app. This Windows 10 feature enables you to manage when notifications appear. I have tried the cache resolution, that did nothing. Zoom, FB, and other video apps it is pretty sharp. I have raised a feedback for you here. Each user that is added has the same as stream. Choose from environments such as caf, resort, or lounge and see everyone in the same place with Together mode. Any update or fixes with this? When I looked into it my user, probably me in testing and got side tracked, was set to a lower bandwidth policy. https://docs.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-d https://docs.microsoft.com/en-us/microsoftteams/upgrade-prepare-environment-prepare-network. @MelbourneMarsdenMy whole team has dual 27" 4k monitors, which are great for showing a lot of the screen and multitasking. Find out more about the Microsoft MVP Award Program. Minimize distractions and disruptions in virtual meetings with background blur. We've tried with 5 users and the video quality is poor - not high definition at all, very blurry and/or blocky. Zoom fully supports screen sharing in 4K monitors. @UKITGuyWould like to see if you find solution. I'm a huge fan of Microsoft. 06:29 PM. Are there any settings in MS Teams or the Office or Teams Control Center that I may have overlooked? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Some participant windows are blurry, others are sharp; when pinned the blurry one is sharp Hi all, Eg when on a Teams meeting with more than 1 participant, the camera feeds / windows of some participants are sharp while others are blurry. Just need to wait patiently for it to make its way into the release version. Choose the account you want to sign in with. May 01 2020 A Microsoft customizable chat-based workspace. Unfortunately MS Teams is our company standard solution, and being a financial institution we cannot install other options, even though we are in IT.When sharing we have to change resolution on one monitor to 1920x1080, which makes everything huge for us, but legible on the share. SelectBlurto blur your background, choose an image provided by Teams, or upload your own photo. 06:42 AM, Reinstalling seems to be a solution(see other post here: https://answers.microsoft.com/en-us/msteams/forum/all/screen-sharing-in-teams-is-blurry/e57f1c0b-e21 ). Here are two ways you can turn off the notification: Select the Start button, then select Settings > System > Notifications & actions, and then turn off Display Settings. On your mobile device, selectBackground effects. Observe the focus process. Maybe this is happening for you?https://office365.uservoice.com/forums/264636-general/suggestions/35568271-improve-stream-performanchttps://techcommunity.microsoft.com/t5/Office-365-Video/MS-Stream-Video-very-blurry/m-p/77873/highli @Alex BalcanquallI am having the same issue.. very frustrating. Doesnt make any sense to alter it on the client side right? User call history is much better than the dashboard. May 26, 2022, by When using teams as just audio and video - the quality is absolutely fine - everything is very clear. There has been calls for this online for a long time about going beyond 1080p - for example, to 4k. Stevee100 02:37 AM The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. Your video show our error! Aug 23 2019 Create a professional background, express yourself, and avoid interruptions so you can keep the focus on the conversation. - edited Do you know if Microsoft support monitor this forum? To find out if Windows can fix the problem, close a desktop app that appears blurry on your main display and then open it again. I'll walk you through every step in order to set up properly OBS avoiding the virtual camera. on Which Windows operating system am I running? Is it poor Teams application? All of our company issued user devices exceed the hardware requirements, (Work from home | No experience required): Click here to learn more shorturl.at/jKSX2 SUBSCRIBE to get NEW Tutorials Every Week ! @jsquaredzI've discovered that my webcam (Microsoft LifeCam Studio) was the primary reason my video was bad. 06:41 AM Check your task manager to see what bandwidth teams is using while youre on a call then do the same with zoom. How do I change my Microsoft Teams background? - edited Setting is on automatic, but changing to highest bitrate makes no difference. They look at EVERYTHING down to the packet level. Until they upgrade to meet demand or people go back to normal life we won't be able to really get solid video through the service for a bit, Refer : https://techcommunity.microsoft.com/t5/microsoft-teams/poor-videos-during-teams/m-p/1290304. I've personally not had video quality problems, but there are currently many reporting video quality issues. Have the same problem. Unlimited one-to-one meetings for up to 30 hours. https://feedbackportal.microsoft.com/feedback/idea/d412260c-a669-ec11-a819-000d3a058885, Delivering new webinar experiences with Microsoft Teams, Whats New in Microsoft Teams | August and September 2022, Make your Microsoft Teams meetings more effective and inclusive.