In other words, they use the available currency on your travel card and exchange it using this exchange rate. Sending money to your friends and family is even easier with Revolut. We often link to other websites, but we can't be responsible for their content. Has anyone experienced this? So if your mobile phone is lost, you wont be able to contact Revolut without installing the mobile app on another device. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. If youre travelling abroad, youll likely need foreign currency to fund those excursions and new experiences. Is adding money with my linked bank account safe? mit der neuen DKB-Debitkarte aufladen kann. Unfortunately American Express is not supported. Which countries are not supported for inbound transfers? Please check out the rules before posting. Useful Tip: If youre withdrawing Forex, make sure you calculate the amount in your local currency before heading to the ATM. Withdrawal charge: 3 CAD, CHF Swiss franc Since a few days/weeks I cant top-up my Revolut account (Premium) from my belgian issued Maestro card. How can I put money on my Revolut card? When will the money reach my Revolut account? These also allow us to see what pages and links you have visited so we can provide more Max daily cash withdrawal: 500 CHF At card issuer (=VISA)? Hi, Since Revolut have stopped excepting credit cards, it will not let me top up with my Spanish DEBIT cardit keeps saying credit cards are not supportedIts a debit card and not credit. Balance is always updated and shows that funds were added. Lets jump straight into what you get with the Revolut card. We hope they address this by offering email support or a website based chat support in the future. Withdrawal charge: 15 CNY, CZK Czech koruna What should I do if a transfer doesn't arrive to my Revolut account? Max daily cash withdrawal: 3,000 HKD Powered by Discourse, best viewed with JavaScript enabled. Due to international restrictions in place, its not possible to top up your Revolut account with a bank card issued in Russia or Belarus. For loads in Great British pounds, a load commission fee of 1.5% will apply (min 3, max 50). If youre loving the top 3 tips, tip #4 is the cherry on top. But what really sets Revolut apart vs mobile banks such as N26, is that youre getting a lot more value. No but it is strange nobody innovated the ATM machines to allow cash deposits. A safe-to-use, pre-paid, reloadable, multi-currency card that's not linked to your bank account. Are you planning a scuba diving trip? The Post Office Travel Money Card is intended for use in the countries where the national currency is the same as the currencies on your card. So you can try out the best travel card for yourself. Yes, thank you very mutch capital, now Its working. Get FREE ATM withdrawals around the world and buy foreign exchange at the cheapest rates. Withdrawal charge: 80 THB, TRY Turkish lira You meansomething that people used 20 years ago but no longer have the need for today. If youve read this far, youre either sold and cant wait to get your hands on the card. We dont blame you, we would too! Honestly, what Revolut offers is just brilliant! For 2022, Revolut claims to have seen revenues increase by more than 30% to over 850 million. Can I use Apple Pay or Google Pay to add money? It's expensive for Revolut to process card top ups. Sometimes if you have a poor cellular/WiFi connection, the app will be stuck (e.g. A service fee of up to $4.95 may apply to your Revolut account when you complete a Cash Deposit at a Participating Retailer. Contacted Revolut support, they blame Card Issuer. Adding money to your Revolut account is super easy. We're here to help you plan your next adventure and show you how to travel consciously and sustainably! Western Union international money transfer, Post Office Travel Money Card's terms and conditions, Via our travel app: you can order and store up to three Travel Money Cards in our, Top-up limit: minimum 50 maximum 5,000, Maximum balance: 10,000 at any time, with a maximum annual balance of 30,000. For example, using your card in Brazil will incur a cross-border fee because we do not offer the Brazilian real as a currency. Order a Travel Money Card today for smart, secure holiday spending. How do I transfer money to my Revolut account from another bank account? Have you tried force quitting the app and opening the app again? where necessary. Its 200 if you live in Europe and $300 for Revolut card holders living in the USA. You may be required to provide identification to the Participating Retailer to complete your Cash Deposit. That might indeed actually work since wire transfer works. Full details of how to activate your card will be provided in your welcome letter, to which your card will be attached if its been sent in the post. Oh, and dont forget to subscribe! The Revolut USA Prepaid Mastercard and Revolut USA Prepaid Visa card are issued by Metropolitan Commercial Bank pursuant to a license from Mastercard International and Visa and may be used everywhere Mastercard or Visa is accepted. Also deposit into acc from ATM is for free. The easiest way to top up your Revolut card is by using a credit card or a debit card. Its either a bug (support might know more) or Revolut is phasing this out for Maestro cards which are going to be replaced with Mastercards in the next couple years. Withdrawal charge: 2.5 USD, AED UAE dirham This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Top up not working. Be sure to collect a receipt from the Participating Retailer confirming your Cash Deposit. Its not the first mobile bank to offer free stuff and certainly wont be the last. Wed personally like to think of Revolut as a mobile bank that truly is, as they claim, radically better. And whats really cool is that you can monitor your monthly ATM withdrawal limit balance all in the Revolut app. They exist in Portugal, but usually only inside banks (a separate entry open 24/7 just with ATMs), and you need that bank card to deposit. If Cash Deposit is available to you, it will be displayed within the Revolut app. Join 25M+ already using Revolut. Max daily cash withdrawal: 1,700 AED Youll get an instant notification the second you make a payment with your card. HSBC are adamant that they have no block on the account. Max daily cash withdrawal: 1,500 TRY See full information below, which is applicable to all currencies available on the Travel Money Card. Input your debit card or bank account information and tap Continue. Bonus Tip: For extra security, use the Revolut virtual card to safely pay for your travel adventures. You can find more information about Revolut exchange rates here. For convenience, you can also add it to Apple Pay and Google Wallet. Max daily cash withdrawal: 110,000 HUF It was working just fine until a few days/weeks ago, any idea if Revolut removed the link to Maestro cards ? Max daily cash withdrawal: 600 CAD Max daily cash withdrawal: 3,250 NOK I cant top up my account either. Whats even better is that youll never have to walk into a bureau de change ever again. Their response time is simply inconsistent but we hope they improve this by connecting us to a live agent faster. We currently support Mastercard and Visa cards. If your card is not in USD, your bank might charge a conversion fee. Useful Tip: If you cant hold the currency you want to pay with on your Revolut card, always pay in USD. To get started all you have to do is the following: Watch us add money in our #RevTips video below: Manage your everyday spending with powerful budgeting and analytics, transfer money abroad, spend easily in the local currency, and so much more. Chat in app is not working i dont know how to fixed. Note: You can access the full list of currencies not supported by Revolut card here. But if this guide has saved you time, money or made your life easier, feel free to buy us a coffee. You can then: See how much you're spending in pounds and pence. Weve only told you why the card is great for travel. My bank contacted Mastercard and both said they havent received a payment request, so they blame Revolut. Related Guide: Revolut is not only the best travel card. We currently support Mastercard and Visa cards. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. And if you really need to speak to someone, you get chat support 24/7 to resolve any issue you encounter. Does An Post work with Revolut? Always retain the paper receipt you receive from the Participating Retailer as a record of your deposit. Metropolitan Commercial Bank and Metropolitan are registered trademarks of Metropolitan Commercial Bank 2014. Your cards are all linked to 1 account. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Basically to make it work I had to ignore banks (DKB) website that popped up inside Revolut app and verify the payment in my banks app instead. I have no insight whatsoever but the first thing that comes to mind are new tougher rules for strong customer authentication. All good now. How do I add money to my Revolut account with another card? What if my IBAN for SEPA transfer is not accepted? Although like I mentioned in my original post, this certainly wasn't the case a year ago, but this has clearly changed. ;). Its the live rate you see on Google or in your Forex app. We simply couldnt be sure which one was the best. Registered office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ. And after a year, weve come to the conclusion that Revolut is simply the best travel card weve ever used. I can top up only when I reinstall the app and then enter CVC or when I re-add the card. No charges when you spend abroad*. will help resolve this. Its also great for trading and investment too! Tip: If youre travelling in a group or as a couple, you should each consider getting a Revolut travel card. Withdrawal charge: 200 JPY, NOK Norwegian krone AND you don't even need to contact us! Editor, Marcus Herbert. But interesrting bit is that when I check my Revolut balance, I can see that account was bumped up. Will I be charged for an inbound transfer? Weve given you more than 7 reasons why Revolut is the only travel card youll need in 2023. Revolut is not responsible for any delay with respect to when funds remitted to your Revolut Card account will be available or deposited to your Revolut account or any failure of the Participating Retailer to accept or properly process the funds remitted. *No charges when you spend abroad using an available balance of a local currency supported by the card. I can top up only when I reinstall the app and then enter CVC or when I re-add the card. Max daily cash withdrawal: 500 USD Since then, I cant add funds to mi card, it says revolut top-up was not successful. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. The Revolut USA Prepaid Visa and Prepaid Mastercard are issued by Metropolitan Commercial Bank pursuant to a license from Visa U.S.A. Inc. for Visa cards, and Mastercard International for Mastercard cards, and may be used everywhere Visa or Mastercard are accepted. Press question mark to learn the rest of the keyboard shortcuts. Watch us add money in our #RevTips video below: Hello, do you know if it's possible to deposit cash from ATM into my card/account? Ive read somewhere that about 90 percent of Belgian bank accounts are connected to SCT Inst. Knowing which ATM to use will certainly save you a ton of money on your travels. Cross border fees are set at 3% and are only applicable when you use your currency in a country other than the ones we offer. This review covers why the Revolut card is better than its competitors. In other words, if your credit card is in USD, load your Revolut card in USD. Participating Retailers will be displayed within the Revolut app. I need for someone to help me, my account was blocked because i had a chat with an agent on thursday that was not asking the right question, since then i uploaded in my chat a lot of documents ,but nobody is answering, i need for someone o assist me in this issue, maybe an email or a phone number, anything.T. Ive been on hold in the chat for the last 30 minutes with the message that A live agent will be with you in roughly 1 min., I have been waiting for the agent from 10/06/2020 its a joke. Note: The interbank exchange rate is what banks use to swap or exchange currencies. If you need any more money saving tips on how to get the most out of your Revolut card, wed love to hear from you so we can share all our secrets with you. Full details of our charges and fees can be found in our Travel Money Card terms and conditions. Post Office Limited is registered in England and Wales. Theyve rolled out the new debit card recently, and there are some quirks with it. Local CZK/HUF account details change for non-residents. Can anyone help? for that purpose but I'm not sure if it's gonna work! My gut tells me heres a weird problem on DKBs side. You should add money in the currency that your card is held in. You can top it up by bank transfer, debit or credit card, and Apple or Google Pay. You can top-up in EUR then exchange to GBP in the app, or the card will automatically convert to the local currency. New comments cannot be posted and votes cannot be cast. That means they dont have any branches you can walk into if things go pear shaped. With standard shipping, it can take up to nine business days to receive your Revolut card. Your adventure travel and expat guides! Heres what youll get for FREE with a Revolut card on the standard plan: Just stick to these limits when you travel and youll never have to pay any bank fees again. Top up, manage or freeze your card, transfer funds between currencies, view your PIN and more all in our free Travel app. Withdrawal charge: 3 SGD, THB Thai baht By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Max daily cash withdrawal: 300 GBP There are no charges when using your card in retailers in the country of the currency on the card. Of course, depending on the type of plan you choose, you may have a monthly fee ($9.99 for Premium or $16.99 for Metal). Why pay bank fees when you dont have to? Post Office and the Post Office logo are registered trademarks of Post Office Limited. While there, your funds are insured up to $250,000 by the FDIC in the event Metropolitan Commercial Bank fails if specific deposit insurance requirements are met and your card is registered. Its really a great way to stay on top of your limits. There is no possibility to manage which card has access to which currency. I cannot top up as well. Pick up a Travel Money Card instantly at your local Post Office. Will I be charged for an inbound transfer? It seems it is a common problem with Revolut. Protect whats most important to you from your mobile phone to the future of your family. But if youve never heard of it or youre wondering how does Revolut work, well be happy to enlighten you. This means that youre most likely to get the best conversion rate if you pay using USD. Withdrawal charge: 2.5 CHF, CNY Chinese yuan With Revolut you can now exchange currencies in the Revolut app at the real interbank exchange rate. A cash withdrawal fee will be charged when withdrawing cash from a UK Post Office branch or from any ATM globally that accepts Mastercard. Revolut claim to be a Fintech company that offers banking services in several countries across the world. You may also want to consider waiting for your limits to reset in the next month to avoid paying fees. You should add money in the currency that your card is held in. Simply add your card details in the Revolut app, insert an amount, submit and your funds will appear instantly. Germany. I have spent hours with customer service on both sides - Revolut and my bank, but nobody can answer the question why and nobody is able to fix it. Avoid exchanging currencies on weekends or youll pay a fixed rate and a mark-up on top of that. My assumption is that DKB is to blame here. Why has the transfer to my account been reverted? No contact to a real person for money handling organization is a bit concerning. but I would guess its easy way to trigger AML check. Any idea haw can I fix it? Order your card online or through the Post Office travel app and we'll deliver it within 3-5 days. The Post Office Travel Money Card can be loaded with up to22 currencies at any one time. For example, if you are using the card in Spain you should always choose to pay in euro if offered a choice; choosing to pay in sterling (GBP) in this example would allow the merchant to exchange your transaction from euro to sterling. Activate it by following the instructions in your welcome letter. My bank contacted Mastercard and both said they haven't received a payment request, so they blame Revolut. Useful Tip: To guarantee the best rates, only exchange currencies weekdays (Mon-Fri UTC) during working hours (8am-5pm). The easiest way to top up your Revolut card is by using a credit card or a debit card. You can load money easily to your Revolut Card account at select retailers (each, a Participating Retailer) via Cash Deposit for a small fee, collected by the Participating Retailer. Or alternatively 5Euros ones [deleted] 2 yr. ago Ive tried contacting Revolut support and I got the following answer (from Rita the bit): You can add money to your Revolut account with a card in AUD, BGN, CAD, CHF, CZK, DKK, EUR, GBP, HKD, HRK, HUF, JPY, NOK, PLN, RON, SEK, USD, ZAR. Youll also have full control of all your cards, allowing you to freeze, adjust limits and even change your pin. Frher mit der schwarzen DKB-KK ging es. Note: You can also add money using bank transfer, with cash or cheque, and with Apple Pay or Google Pay. Luckily, there are several ways you can add money to your Revolut account. Any Cash Deposit made via the Revolut app will be deposited to your Revolut card. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial Services Register No. Verifying my deposit card; How do auto deposits work? Since we have ATMs where you can withdraw & deposit cash in/out of your account/card. If like us, you love exploring hidden gems and you find that you cant hold the currency of the country you want to travel to, dont despair. Withdrawal charge: 600 HUF, JPY Japanese yen You can find more information about how to top up to your Revolut card here. This might be one. Revolut benefits and perks, including insurance benefits, retirement benefits, and vacation policy. Not just any dollars, crisp $100 dollar bills . Youll receive a Visa or Mastercard and get to manage everything from spending to withdrawals all from the app. Can someone help me. I just ignore that something was wrong message. Will I be charged for adding money by card? Will I be charged for adding money by card? We have Swedbank, SEB bank, Luminor ATMs that allow cash deposit into the debit card. You can load it with between 50 and 5,000 (see more on load limits below). When I try to top up my account from same card that Ive used before without any issues, now I receiv message that something went wrong. Unfortunately, American Express is not supported. That's it. You can freeze it as soon as youve complete the transaction. Guess I shall give it a couple of days hoping that they will fix this issue and if not, I shall withdraw all the money I have in the account and pack it up! And thats how youre able to pay for your stuff abroad. Withdrawal charge: 7 TRY, ZAR South African rand We would like to show you a description here but the site won't allow us. When I try to top up I't fails. Revolut supports SEPA instant credit transfers as well. As you can see, applying for and receiving your Revolut card is quick and easy. Cookie Notice number of visitors to our website, and see how visitors browse our website, so we can improve it Revolut doesn't charge to pay with a RevolutCard abroad and allows you to withdraw 500 free from an ATM per calendar month, with a 2% fee thereafter. Reddit and its partners use cookies and similar technologies to provide you with a better experience. These details can be checked on the Financial Services Register by visiting theFinancial Conduct Authority websiteand searching by Firm Reference Number (FRN). Same 27 EUR limit? Thanks a lot though for the suggestion, I didnt think about that one. Withdrawal charge: 20 SEK, SGD Singapore dollar What? Nothing seems to work. Withdrawal charge: 20 NOK, NZD New Zealand dollar Are there any card deposit limits? There are certain things Revolut can improve, and its only fair that we share them with you. Banking services are provided by Metropolitan Commercial Bank, Member FDIC, and are subject to the terms of a, FDIC-Prepaid Cards and Deposit Insurance Coverage, 7-day Rolling Limit: $3500 or 10 deposits, 30-day Rolling Limit: $5000 or 15 deposits. Ich habe heute mit der DKB gesprochen: es liegt an Revolut, die DKB wartet seit 3 Wochen auf eine Antwort von Revolut, dass die Zustimmung fr solche Umbuchungen/Abbuchungen gegeben wird. You can add money to your Revolut account with a card in USD. What cards and currencies are supported? Whether you're looking to save money spending abroad or sticking to your budget with our built-in budgeting, get more from your money with our Standard account, Upgrade to a global lifestyle. Activating a card is an extra security measure we've added to ensure you've received your card. It appears that I cannot top up by more than 26, payments with values above 27 are denied. Can't donate? Local CZK/HUF account details change for non-residents. Was wondering about those. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Bonus Tip: To avoid paying conversion fees on your credit or debit card, top up in your local currency. Which countries are not supported for inbound transfers? These allow us to recognise and count the As far as I know, Mastercard didnt implement this the same way for Maestro. Top up whenever, from wherever you are with our mobile . Max daily cash withdrawal: 17,000 THB Although their live chat support is extremely helpful, we find that they sometimes take a little too long to respond. They offer a prepaid debit card jam packed with amazing features, which we cant wait to fill you in on. Max daily cash withdrawal: 40,000 JPY Which currencies are supported for inbound transfers? Can you do anything if I have a problem using my linked bank account to add money? On some days you may wait 5 minutes for a live agent, but on another day it can take up to an hour. So where lies the problem? This Is How Much A Trip To Greece Will Cost (A Detailed Cost Breakdown), Spend in over 140 currencies at the interbank exchange rate, Exchange in31currencies up to5,000 /6,000 / $6,500 per month with no commission, Free International ATM withdrawals up to200 / 200 / $300 per month. I was thinking that i could use a money transfer service (western union/ money gram etc.) There is no option to increase the limit ony my banks side. Most ATM machines had hash deposits back in the days - sounds almost bizarre today. "Revenue has grown considerably compared to FY 2021, with particularly strong growth in payments, as we welcomed millions of new customers and more people chose to travel again," says Mikko Salovaara, CFO of Revolut. Hi But Revolut makes their deal a whole lot sweeter. Banking services are provided by Metropolitan Commercial Bank, a member of the Federal Deposit Insurance Corporation (FDIC), and are subject to the terms of a Cardholder Agreement. Revolut doesnt have any physical branches, so you wont need to worry about bank heists (just kidding). Withdrawal charge: 7.50, SEK Swedish Krona This means that a 20 purchase in Spain would cost you 20 and will be deducted from your euro balance. So pretty much any where Mastercard and Visa is accepted. But from what youre describing, it does not sound like this is the limitation thats causing problems here. You can order an Express RevolutCard directly from the App: go to 'Card', tap 'Block', 'Replace Card' and select 'Express Delivery'. The best way to stick to these limits is to budget. But youll have to pay a 0.5% fee if you exceed this limit. Set up alerts in MyAccount to get a text or email reminder to top up. below). I am facing the same issue. We offer a range of postal services to send, collect and return items, including regular sender services. Since then, weve travelled the world and used this time to try every nook and cranny of the Revolut App. These terms and conditions (the Cash Deposit Terms) along with the Cardholder Agreement, Fees page, Privacy Policy and any other terms and conditions that apply to our services, govern the relationship between you and Revolut Technologies Inc (Revolut, we and us) and apply whenever you use the cash deposit feature (Cash Deposit) on the Revolut mobile application (the Revolut app). There is a new limit in top ups and also inability to top up from certain cards I am having trouble topping up Revolut as well. You can use your card to make payments in more than 140 currencies. Manage your holiday essentials together in one place on the move, from your Travel Money Card and travel insurance to extras like airport parking. Edit: Revolut Status page also confirm there are issues: Welcome to Revoluts home for real-time and historical data on system performance. Luckily, there are several ways you can add money to your Revolut account. Tried with different cards, but Im unable to can. The ATM machines to take cash are out there. You get 5,000 / 6,000 / $6,500 per month with your free card. The Revolut Premium plan costs S$9.99 a month, and for this you'll get the following perks: Exchanges in 28+ currencies up to S$15,000 with no hidden fees. Withdrawal charge: 15 HKD, HUF Hungarian forint Nothing that is worth the hassle anyway, unless it is a one time low amount transfer. The same bank card that worked every month just doesnt work. Unfortunately we don't accept cheques or cash deposits into your Revolut account. Revolut will probably say its not their fault either. without actually first putting it on one of your other banks card and then transferring it to Revolut, New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. 08804411). We understand that they need to cover their costs but at 1.84%, we feel theres room for improvement. Do we have that in EU? Hi there. You can top up your Revolut account using a credit or debit card in 18 different currencies. A safe-to-use, pre-paid, reloadable, multi-currency card thats not linked to your bank account, Make contactless, Apple Pay and Google Pay payments, Manage your account and top up or freeze your card easily with our Travel app. Yes checked spam - nothing, so because of poor UX design I am not stranded in a foreign country with no access to funds??? Revolut adds new currencies from time to time, but here is the list of currencies they currently support: To get the most out of your Revolut account, top up with your debit card as it is usually free. Transferring the money from my main bank account to revolut via UK sort code and account number worked though. It feels like an eternity ago since our first Revolut card was delivered in the post. Withdrawal charge: 50 CZK, DKK Danish krone Bring a valid passport, UK driving licence or valid EEA card as ID. You can use it to pay wherever the Mastercard Acceptance Mark is displayed. Simply add your card details in the Revolut app, insert an amount, submit and your funds will appear instantly. To top up electricity or gas online you'll need to upgrade to a smart Pay As You Go meter.