Initial Palmera Vacation Club complaints should be directed to their team directly. You May Like: What Is The Cheapest Caribbean Vacation. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. Login. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. JavaScript is disabled. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Re: Palmera Vacation Club Recent Reviews How many people normally accompany you? Only a customer who has booked through Booking.com and stayed at the property in question can write a review. I became a member in 2015 and was generally happy. Make sure any club youre considering can pass an easy scam test. Sign up for free now, Sign up for free to participate on the website. Respectfully, Member Services DepartmentPalmera Vacation Club. would get enough money to pay off their time share. Called better business and state of SC. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments). Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . They were looking for Maintenance fees. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Share. No travel service of real value is ever free. Still no return calls. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? When you buy a timeshare, its an investment in your family and quality of vacations. I have tried multiple times and never receive a response from the request. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Congrats on finding TUG. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. Still wondering why people buy timeshares? He also kept trying to convince us to buy a package that we couldn't afford and rent our time to people. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. Must call to book. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Must call to book. Don't have an account? Barcelo/occidental vacation club is a rip off. I called the number they gave me three times to cancel the contract but no one answered. We paid cash, so we don't have that leverage. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. I told him that I knew exactly what he was doing and that it wasn't going to work, we are not into being manipulated. Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. When I called the number on the email, it took me to an automated service. We have had two BAD ENCOUNTERS with Palmera. RCI, LLC. Reporter3228572. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Read employee reviews and ratings on Glassdoor to decide if Palmera Vacation Club is right for you. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. Theyre also applicable regardless of the comments tone. Don't have an account? Nothing has been done and calling makes it clear no one cares. On our way down to Hilton Head, we were a little bit behind schedule. Unlimited Vacation Club - Members Only Please! I would also send a copy via USPS certified mail with tracking today. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. Now, multiply this over the next 50 to 60 years. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. We bought 3,000 points for around $13K. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. My son in law own(s/ed ?) All we ask is that you follow a few simple guidelines. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. When I booked out trip, it took a solid week to speak to a representative. Rental: CST: 2081369-50. Like all the other complaints prior to me. Click here to get notifications about new complaints of Palmera Vacation Club. My wife and I was deceived and lied to, they are good at what they do. We bought 3,000 points for around $13K. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. We did not need Palmera without this. go back to original rules when we joined or get out of contract. Learn More. With points, you have the utmost flexibility with booking trips where and when you want. These vacations are limited. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Is this Your Business? He didn't listen to anything we said at all. Already have an account? Coral Sands was sued, alleging fraud back in 2006. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. We wouldn't budge. I was puzzled by this statement. At our age changing made sense if this transition occured. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. Type in the email address you registered with. Who do I contact??? Contacts:There are no additional contacts. Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. Bottom line: Palmera VC is a scam. Write reviews, ask and respond to questions, Already have an account? Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. We stayed at the Island Links and attended a timeshare presentation. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. How do they get away with this? Write reviews, ask and respond to questions, ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. *****. Load More; Browse for Rent Browse for Sale Add Your Property. I want to close my bank account in hopes of getting away from these vultures. The savings and perks are clear. Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. Seller of Travel Reg. It has been over 9 months. Sleeps 8 . Know they have sent the timeshare to a collection agency and we have no clue on how to resolve this issue. Someone's going to jail and it isn't me. RCI, LLC is not responsible for any activities or services provided third party providers. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . This is the version of our website addressed to speakers of English in the United States. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Complaint Resolution Index (CRI) Explained. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Registration as a Seller of Travel does not constitute approval by the State of California. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. If we can verify it in our system, an email will be sent to you with your password. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. Also Check: Free Vacations For Cancer Patients. $291.18/mo Est. Bath 2 . We had a very similar situation happen to us - after years and years of successful timeshare ownership. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. To use our mobile site, please enable JavaScript. get quotes and more. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. Palmera Vacation Club reviews & complaints. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. Have you tried contacting them? Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. You can find contact details for Palmera Vacation Club above. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Palmera Vacation Club Company. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. Check the spelling of your query. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. Click here to get notifications about new complaints of Palmera Vacation Club. After checking in we were paired up with the salesman. After purchasing, I was told to just click Book Me and schedule my trip. ST-26552. One thing I have now witnesses and everything was recorded just last year before COVID 19. Travel benefits are administered by third party providers under contract with RCI, LLC. We were blatantly lied to about our purchase. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Submit a complaint and get your issue resolved. The letter is already in transit via FedEx to PCV. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Theres a lot of noise out there. Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. I am respectfully asking for a rapid response. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". BBB Business Profiles are subject to change at any time. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC. Some property-based clubs claim, or at least imply, that your membership is an investment. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. These vacations are limited. No. a 5 week time share at Island Links Resort in Hilton Head, SC. My biggest fear is the financing paperwork I signed. They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. Write reviews, ask and respond to questions, Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Get direct access to Palmera Vacation Club through official links provided below. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. TUG saves owners more than $20 Million dollars. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. The travel prices the salesman Nothing that the salesman presented to us was We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. Promotional discounts and offers may not apply to all properties. Now I have 2! Need to file a complaint? All prices are based in U.S. dollars (USD). The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. ST-36515. I am old and cannot afford to pay for this time share. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. All of the lies, promises, and representations are part of the scam. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. No response. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. We bought 3,000 points for around $13K. This was enough to scare us away. Read Also: Sailboat Vacations In The Caribbean. He kept trying to tell us with all the room in the condo, we could bring all of our friends and family and blah blah. Extra VacationsSM getaways prices are based on a seven-night stay. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Use this comments board to leave complaints and reviews about Palmera Vacation Club. With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. we are convinced we made a BIG mistake and composed a letter to cancel the contract. My decision to purchased was based on lies. The only outcome youve been selected for is a fleecing. For a better experience, please enable JavaScript in your browser before proceeding. Proudly SupportsTimeshare.com. They responded recently they dont purchase timeshares. Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. We didn't start to look into it more until we got home Sunday night. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. We asked plenty of questions, figuring 4 heads were better than 2. As a matter of policy, BBB does not endorse any product, service or business. I even saw some stuff abour class action lawsuits. BCA has no information regarding advertising review at this time. Palmera has an "F" rating with the BBB. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! I got a call in January. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. Barcelo bought out Occidental right . Palmera you have take advantage of to many families and it is time for answers. The trading power we were supposed to have with RCI was incorrect. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. This will surely increase the credibility of your complaint. This was a hassle no doubt. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) Where can I get more information about the class action lawsuit. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. View Details. Contributions should be appropriate for a global audience. My husband and I are both smart people and we feel so foolish that we jumped into this. Read Also: Sale Of Vacation Rental Property. I am one of those seniors who purchased on the promise that they would sell current time share. How do I get out of this? RCI and related marks are registered trademarks and/or service marks in the United States and internationally. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). Copyright 2020 Business Consumer Alliance All Rights Reserved. Taxes, additional fees, and charges may apply. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. This is an absolute fiasco and I demand this matter be resolved immediately by returning my 2 RCI timeshares, $9K + closing costs +/-$1100 for monthly bank drafts. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. He was not up front at all. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. Creating memorable vacations for our members. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. Click here to explore the Palmera Portfolio. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. He quickly started to get upset with us, making smart comments to us too (like other people on this thread). Perhaps, the finest resort community along the Atlantic Coastline. #3. With the average cost of a timeshare, you will have already made up what you paid for and more! I submitted a certified letter to the company with no response. After researching and finding this site (thank God!) Down and my maintenance fee. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 213. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. Resolution Sought I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. Login to participate on the website. the 2 timeshares we were trading in would be sold and that we At this point I am willing to let them keep the money they sham me out of. We put down $1200 on our credit card and signed the financing paperwork for the rest. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. Reviews are most valuable when they are original and unbiased. Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. Desired outcome: Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. Palmera also has a Facebook page that we should all be posting on. The latest complaint timeshare fraud was resolved on Aug 04, 2017. No we know why. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. legally cancel the contract. It was basically, sorry sucker attitude. Most real companies would take the time..will see where it goes. She gets rude too and tells us she guesses we just like to waste all of our money. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. We put down $1200 on our credit card and signed the financing paperwork for the rest. This is the version of our website addressed to speakers of English in the United States.
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