closets by design lawsuit closets by design lawsuit

The email for customer service is not a . I say go to Lowes or Home Depot, where you get REAL wood for less than 1/3 the price! Share your photos and videos with others to prove the truth of your words. Franais. The quality of the materials is cheap and just a year after installation I called to have a faulty lock replaced, it was broken when installed, molding was never attached properly meaning it was just placed on top of the unit and not glued or nailed, the front shoe lips came off and upon inspection are held on by two flimsy nails, the drawers in my jewelry case are crooked and separating. Then I had to start all over again and explain the issues to a new manager (Larry). I had to take video footage and send to the manager per the customer service rep, Gabby, was quite rude when I called. Accordingly, the reference price and the supposed sale based on the reference price are deceptive and misleading to reasonable consumers, the complaint reads. I was told it would be in the next day. On the 2nd trip out, the installer was great and remeasured to make sure the drawer fronts will finally fit. 19-cv-77, C. D. Add me to the Class Action Lawsuit please, Your email address will not be published. A deposit of $1, 673 was provided. I looked through my emails and do not remember getting any emails from Brian and the company knows I have major medical issues and is taking advantage of me. Working Capital: $25,000 to $50,000. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! But I am getting no replies. I am writing this as a very unsatified customer. So in early 2011, we sought the recommendations and proposals from 3 companies, and chose Closets by Design to renovated the closet. But later he said he needed some light in the room. The materials used seem a bit cheap to me (compressed wood fiber with cheap handles and hinges) for and $800 food pantry. Specifically, plaintiffs claim that the company misleadingly offers 40%. The Supervisor Mike was supposed to verify if the demo fees were removed as well and he never called me back. Case number 2:19-CV-3881, in US District Court, Central District of California, Western Division. This company HAS TO BE STOPPED. A lot of factors work behind determining the price of custom closets. These items and services are offered, according to the Closets by Design lawsuit, at a deep discount from the original price. This company had to come to my home numerous times because they did not install and measure properly in the beginning and the owner, Brian Gruber, gave me items that I SHOULD have received with the package I bought but tried to lie and make it sound like he was giving me a great deal when I was scammed from the onset. The installer was great but you can only work with what you get! One of the installers then called a friend, not an electrician and asked what to do since he knew he had done something wrong because of no power in the room. I worked for the company for a little under 3 weeks as an installer . Annemarie Newbold filed a complaint on . When they came to install we realized that the depth was not what we asked for. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. CA. Maximise storage. Depending on the airport, advertised fares may be out of reach. Six months later, still no closet system from Closets By Design in Plymouth, MN and yet, they are offering a 40% off discount for Presidents Day. I think it should be illeagle to promise pay when reality is no pay. My advice - just DON'T do it! I am not sure if the manager understood that we took a picture of the blood only where we saw the blood. SEVERAL phone calls to both customer service and the OWNER ( never returned my call) they are so disorganized. But those expensive pieces are for large spaces with premium designs. The American musician swapped two vintage Ferraris for a 1970s Maserati, but is now suing the . Closets By Design, Inc. et al. Flexible job. Closets by Design Financial Performance Representation Report. What a Mess I loan this to the bank and Im thinking to talk to the bank and dispute it . Think before you hire this company. The manager in the warehouse John, was from the beginning of the process, rude and condescending to me and extremely difficult to work with. Closets; Closet Modules; Closet Kits; About Our Closet Systems . Shop closetsbydesign.com and enjoy your savings of February, 2023 now! I called made appointment received a confirmation for day and time requested. Images. All rights reserved. I checked my breaker, and it wouldnt stay on. Closets by Design had the nerve to call me asking for the additional $3.00 I had already given the installers! Wait for it14 3/4". Full dressing rooms. Size required? The cabinets do not clear the washer, so every time I open the top loading washer, it hits the cabinets. Cons. THIS IS THE WORST COMPANY TO HIRE FOR ANY WORK IN YOUR HOME. After 4 months of not returning calls (and other stall tactics), his answer is that their design was correct, and its not their problem. Crm is OLD, some processes are clearly inefficient and manager cant make them make sense, employee turn over rate is unreal, 8+ employess let go or quit in a month's time. The one guy called a friend of his on how to get the power back and finally after an hour of confusion the power is back in my duaghter's room, but I don't trust their inept electrical knowledge so I have to call an electrician to make sure my house won't burn down. 72.8k Followers, 36 Following, 1,342 Posts - See Instagram photos and videos from Closets by Design (@closetsbydesign) closetsbydesign. Click here to get notifications about new complaints of Closets by Design. They demand half down so I paid them $600 up front. It looks very unprofessional, and there is no fix to this issue despite the fact we spent thousands of dollars! Due to a family illness, I had other pressing matters that outranked this. Today is Wed. Sept 9th and I have not heard from them AT ALL. The bottom line? Closet World, Closet Dimensions, Closets by design Designer Pay Promise Fraud. We ordered a shoe rack and wall bookshelf and table and after 3 attempts to install they kept coming with the WRONG measured items or they just simply didn't order what we bought at all! So, my shelves are 8 inches shorter, and my cubbies had to be 10 x 10 instead of the 12 x 12 I was to have. She sent a few angry text message when I didn't get back to her for a week. At this point I just want my deposit back. I re-sent this cancelation, again by E-Mail, still no response. Improve functionality of small areas. I tried to work with the company I am pretty easy going. After reading all the negative comments, who in their right mind would consider using this company for cabinet remodeling. The dispute has been resolved. 36 following. Reviews. He broke the wires that were connected to the power block. They blame the Designer and always make up stories. This flooring has only been down for three weeks. A Closet Factory dealer will fulfill your order and complete your project, ensuring your satisfaction through the entire process. On 3-30-21, I met with Designer Tamara Hatefi of Closets by Design from the Whittier, CA office (CLIENT # 168400). The flooring installed is curling up and coming apart. There may be more reports for "closets-by-design", For more results perform a general search for "closets-by-design", Showing 1-12 of 12 Found Reports The "designer" came out and I specifically told her I did not want a portion of the closet behind the radiator, and I wanted the panels on the wall. YEP ! Closets by Design Lawsuit Claims Fake Discounts Mislead Shoppers A recent class action Closets by Design lawsuit claims that the custom closet company deceptively marketed its "sales" to drive. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. I said they could take off the PLATE. I called to find out what time tomorrow they would arrive. That should not cost $150. So once again I have to wait for another panel to come in so the job can be finished. And I responded: "No kidding! I kept calling 3 times a day to see when this room could be done. (#22) First AMENDED COMPLAINT against Defendant CBD Franchising, Inc., Closets By Design, Inc. amending Complaint (Attorney Civil Case Opening) #1 , filed by Plaintiff . They are cold from being in the truck, ! I told him there was an overhead light in the room that the switch was by the door. See some of the pics attached with this review. I ended up with an ugly mess, and damage to my walls. This is totally unacceptable, etc." Write a Review. July 19 On 05/03/2019 Knut Grevle filed an Other lawsuit against Closets By Design, Inc. Initial Franchise Fee. big hole in the wall. There is no learning curve . Thank you. The salesperson feigned ignorance and the follow-up person called to reschedule- why would we do that if you can't seem to get the product? Beware of this company. reviews. The rep who came to our home to sell the product was GREAT. Only 3 drawers on each piece: $1700. They are the worst of the worst! A whole month to find this out is unexceptable. The purpose of this Privacy Statement is to . STAY AWAY FROM CLISETS BY DESIGN! Complete bedroom storage solutions. For a completely customised built in wardrobe or walk in wardrobe for your Perth home, please call us on 1300 366 222 or . To start they said they needed to take off a power plate so the unit would sit flush with the wall. I am not going to recommend not doing business with this company because it's always a matter of luck, I had my bookshelves installed by them years ago and everything went smoothly, but my advice is when you want to start a project, stay away from Jen, she is the so-called designer who took the wrong measurements and has no clue what she's doing, and when you have a problem, avoid talking to the other Jen, who, I repeat, is a real piece of work. Maggie told me to send an email asking for a full refund, which I completed and sent on 5-27-21. The proposed Closets by Design class action lawsuit was filed due to alleged violations of numerous laws, including the Consumers Legal Remedies Act, the Unfair Competition Law, and the California False Advertising Law. Initial Franchise Fee: $20,000. overview. They would not remove it or replace it. I built a house from the ground up and never had more hassle than I did with this company. The issue was escalated to Ed (VP at the company) who assured us that things would get fixed in the next few weeks. Being it was only a 6 section walk in, no drawers, the price was $1200. Closet World kept my money and wouldnt refund me due to their deceptive 3 day cancellation policy in fine print. Corner wardrobes. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! HomeStars Closet & Storage Solutions Closets By Design - Toronto. Closets By Design | 3,996 followers on LinkedIn. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Closets by Design is of course infamous for it Have been lied to from every employee we have come into contact with from the original sales rep (she resigned), to the sales coordinator who took over since the rep resigned and installers. There were some complexities that Erica promised to review before going final but this never happened. Rahul V.Gandhi. This website is not intended for viewing or usage by European Union citizens. Royalty Fee: 6.8%. Closets By . 2023 Truth in Advertising Policies . I would like them to install the right cabinets we talked about or refund our payment, half of it if not all. (not laughing) They first off pulled one of the electric boxes out of the wall and just wrapped the wires up and stuck them back into the wall, no connecting or taping the wires. Setting up a free account with Top Class Actions will allow you to receive instant updates on ANY article that you Follow on our website. Supposedly it was broken upon delivery but seriously, it took weeks to order another one. Contact. Oh and did I mention they charged my credit card the balance without me signing off on the completion of the job? The owner Brian is about as crooked as you can get. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. I built a house Wall to Wall, Floor to Ceiling shelving units. The proposed Closets by Design class action claims that the company offers services related to garage organizers, custom closets, home office systems, and entertainment centers. Many similar stories! What happened with your lawsuit? It is surely not worth throwing the money on crappy job. THIS IS ONE OF THE WORST COMPANIES I'VE EVER DEALT WITH! They told me the first day they had available for installation was the first week in SEPTEMBER on Wed. Well, Tues. Or I would like a refund. The investment for this closet is about $150 per linear foot or $1,200 total. At Closets by Design, we provide a wide array of high-end accessories, finishes, knobs, and handles to make your walk-in shine. They continued from there to put up the unit. Here's what you can expect to spend to start the business and what ongoing fees the franchisor charges throughout the life of the business. If you are considering having a designer come to your home, maybe ask her/him for referrals from clients they have worked with in the past. I can gaurantee I will never use your company again. Share your photos and videos with others to prove the truth of your words. The closets are perfect; tons of space for hanging and deep shelves for storage. status of any class action settlement claim. Zero integrity. On April 9, 2021, I received a telephone call from Design Manager Jose Arcinega that the design and measurements made by the original designer, Tamara (who all of a sudden does not work at the company any longer), would not work, and changes were needed. settlement administrator or your attorney for any updates regarding This closet was designed and built by Closets By Design, Manassas Va 703 330-8382. Due to mismeasurements by the salesperson, the fronts of my drawers were not sized properly. Anybody who are planning to hire this rotten company, think twice!. expected to be mailed out. Jos. I even told them that I would be open to doing this closet plan in a different property but never got a reply about that either. To make a long story short, two months following my order, they called me to confirm that the installers would be at my place between 9:00 am and 1:00 pm. Appropriately, this meritless lawsuit was dismissed without any settlement shortly after it was filed and prior to the time any response was required once the Plaintiffs lawyers were advised of the meritless nature of the complaint. HOW LAME IS THAT? And I responded, "You bet I am. This company is terrible and judging from all the bad reviews I hesitate to move forward with this install. Privacy Policy | Any sudgestion ? Custom Closets By Design Palos Il Patch. We offer FREE in home consultations with one of our experienced designers who will customize designs to fit your organizational needs. But they call me today, telling me that they can only install the laundry. I thought this would be a one time screw up. Who is ED Magedson - Founder, Ripoff Report. Get Your Closet Anized So Ng For A Trip Is Breeze Wcnc. Actions does not process claims and we cannot advise you on the Not that you would after reading the NUMEROUS posts above! This review was chosen algorithmically as the most valued customer feedback. Don't know why there are so many negative reviews. My bedroom closet we installed the end of July 2017 not to my original specifications. Without ripping the whole thing out and starting over with the correct size pieces, there is no way for me to get the cabinets that I ordered. They offered to set another date (for me to take off from my job) to return, but I refused, also refused them the additional $600. Date is September 27, 2021. The day before of the scheduled installation I called them since I had not received any call from them. Copyright 1997-2023 Ripoff Report. According to the case, the defendants Closets by Design, Inc. and CBD Franchising, Inc. perpetually advertise their home organizer systems for 40 percent or $200 off, which leads customers to believe they are purchasing the items at a steep discount. TINA.org reader is still waiting for her promised free Kate Spade gift. They said the needed 8 weeks to fab - but the date was 9 weeks - they would call back in 2 days - no call - i called them set date - but i needed to confirm with carper sub - no call so i called them - they needed week of 10/12 - i said fine they would call back - no call - i call them- they sad they would come a week early - they did not need carpet (although call before it was a better end result - best practice) will call you back Monday - no call - i call them leave message carpet on tract dates are 14, 15, 16 - no call i call no answer - i call the money line (new work) they pick right up then slam me to voice mail- i call back 4 times 4 minutes they looks good we will call you back 10/9 - no call - i call 10/12 no they say i asked for week of 10/19 -- getting the pictures folks - Called back to go over "last phone calls" as i look at my phone notes - no pick up - called sales person - no answer i will keep let everyone know how the install goes. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I am looking for a lawyer here in Florida. I am on a campaign. When I reached out to the sales rep, she stated what I said was correct and to call the office backNo Luck and usually I fight situations like this. Desired outcome: DO NOT HIRE THIS COMPANY. Generally, closets by design are not too expensive. I even repeated that to the bank rep that extended the credit on the recorded line and they agreed. They lie and the work is not worth it. This field is for validation purposes and should be left unchanged. All because they locked in last years prices. Already had one accident where I caught my foot on the loose and curled up piece and fell to the cement injuring my hand and shoulder. I worked for this company out of the Manassas, VA, office and have nothing but good things to say about them!!! THIS IS A TERRIBLE COMPANY! In reality, the suit claims, the products are always sold at those discounted prices, meaning consumers receive no discount at all. And tell me that they had an opening on the19th. At your earliest convenience, call 763-519-1171 so that can assist with any outstanding issues you may have. You must contact the 40% of employees would recommend working at Closets By Design to a friend and 36% have a positive outlook for the business. I had the worst experience of my life. I just did 3 closets and laundry room cabinet with Closets by Design and had a fantastic experience! He left to get the panel needed, It took 4 hours before he came back with it. I hope this review helps any future customers if they are considering this company. This was a week later. Closets by Design is the latest retailer to face a lawsuit filed over the alleged sale of merchandise at fictitious discount prices. Closets By Design Give Essential Worker A Closet Makeover Fcl July 8 Firstcoastnews. 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