19952023, The Independent Traveler, Inc. Can you cancel and rebook the same cruise?? You tell them, they call. And while you are at it, find a new TA. Your current one is clearly not doing its job The FCC must be used on a sailing that departs within one year of when the FCC is issued. It's nearly always best to book early. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. I excitedlycallmy travel agent about the $50 I'm looking to put back in my pocket, and he reminds me that my $1000 rate included $100 of onboard credit, so I can get the $50 cheaper rate, but I'll lose the onboard credit because the new sale or promotion doesn't include any onboard credit. Passengers wishing to request a refund instead of a FCC can do so on Celebrity's website through December 31, 2021. I'm wondering if it would be easier to cancel the cruise and rebook at the much lower price. Read our Passage Contract to learn more about refunds. Another question I also purchase shore excursions, beverages and internet. Cruise week report: New AmEx offer, best cruises for first-time cruisers, guide to gratuities and more. Those who test positive for COVID-19 will receive full refunds right up until embarkation day. if I decide to cancel and re-book all purchases will be automatically cancelled or do I need to cancel them before, I'm very happy my TA just called me I have bee upgraded from inside GTY to veranda GTY (maybe 2c) and $30 less, Our TA has always worked this sort of thing out for us. Yes! I booked a new cabin at a much lower price and then called TA and they cancelled the original booking! I did not want to miss out! Got our FCC Note: Generally, extra purchases such as shore excursions, alternative dining, spa treatments and drink packages will be refunded to the original form of payment and will not be added to any future cruise credits. Started June 21, 2021, By If the deposit isn't one of the non-refundable deals and the FCC time (2 years) hasn't run out there should be no problem cancelling and re-booking The only thing that my TA has said is if we cancel and rebook we might need to use a different credit card. Have a tip about watching for price drops? Let's say you paid $1000 for a cruise, and the cruise line will charge 25% if you cancel between 90 and 75 days prior to your sail date, returning $750 back to you. Passengers who secure flights through Norwegian Cruise Line and cancel sailings under the Peace of Mind protection will receive FCC for the airfare. We are past full payment but more than 57 days out. -o-user-select: none; Thanks to all of you for the quick replies and straightforward information. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Two price drops in the past week. 's OBC. :), Congratulations! Any info would help. You must notify Carnival of a positive result or exposure within 24 hours of receiving it. Passengers who used future cruise credit to book one of these canceled sailings will see the full amount of the credit refunded to their Latitudes account within seven days. What happens if I book a cruise and then the price goes Passengers on canceled sailings will receive full refunds to their original forms of payment, along with a coupon for 10 percent off a future sailing departing through 2022 (if a 10 percent coupon was not already received under a previously canceled sailing). Because you're within your cancelation period you could cancel your booking and rebook under the new promotion. Under that policy, cruisers will forfeit anywhere from 15% to 100% of the amount they've paid, based on when they cancel and how long their sailing is. 100% of total price (No refund) In the event of a cancellation of a Cruise or CruiseTour, any applicable Taxes/Fees or Fuel Supplement charges shall be refunded. Here's why I don't regret blowing the budget, 10 tips for getting the best cruise shore excursion values, What happens if you miss your cruise ship. Passengers who booked by April 30, 2022, for sailings departing through May 31, 2022, are also covered if local regulations prohibit them from traveling or require them to quarantine. Plus, your own feed of TPG content. Ashley boarded her first cruise more than a decade ago and never looked back. cancel (Any Cabaret fans reading? Yes you can book with new price and have the previous one cancelled Sent from my iPhone using Forums Well, we have canceled this cruise and sadly are ending our relationship with what was once a great travel agency. Yes! Does MSCs latest vessel really cater to Americans? If we cancel a voyage, or delay embarkation by three (3) days or more and you elect not to sail on the delayed voyage or a substitute voyage we offer, you can obtain a refund or a future cruise credit (FCC). I was told more than two weeks ago we could get a price drop of $970. We will notify Uplift of any changes or cancellations to your reservation, including any refunds that may be due. The line will also retain a $100 penalty fee, which is returned to guests in the form of onboard credit to be used for a future booking. (Under normal circumstances, it must be done at least four months out.). Ended up with a better cabin and a better price. I just saw price on a Princess special running right now for new bookings with another online TA that is substantially cheaper. Passengers who do so will be issued a full refund in the form of a future cruise credit that can be used to book another sailing through December 2022. Compare the cost in points or miles to cash, and see which option is best. Call as ask your TA. If because of the price drop, an ocean view stateroom, for example, is now only $950, lines will generally move you into an ocean view without charging you any more - as you've already paid their asking price. Just a comment like you buy with a lot of anticipation, this can not be doing each that lower the rates or Put new promotions. It still might be better to cancel (and possibly lose a deposit) and re-book at a. I would be cranky if my travel agent didn't respond within a few hours. My Time Dining usually begins around 6:00pm and lasts until 9:30pm, giving you a wide range of times to choose from. Your FCD's will be re-used. A good travel agent can provide a lot of value in many ways. Disney allows passengers who test positive for COVID-19, who have symptoms of COVID-19 or who have had a known exposure to someone with COVID-19 in the past 14 days to request either a full refund to their original form of payment or a credit to be applied toward a future Disney Cruise Line sailing. Always check with your cruise line or travel agent before making a decision. Celebrity does not give me any information because I booked with a TA they only tell me call to your TA. Once the final payment date of your cruise has passed (and you've made said payment) price drops can be a bit more tricky, but you still have a few options. -ms-transition: background-color 0.2s ease-out; Please note this policy does not apply to guests booked on chartered sailings. This happens frequently with special rate for Florida residents - the rate looks much lower, but doesn't include a beverage package, onboard credit, or other features that hold more value to me than a small price decrease. Can you still cancel? If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Started August 27, 2021, By So 3 rate fly by night cruise/travel agencies will try to string you along and hope you go away (which is what you should do with any future business). DH and I thought we couldn't cruise, found out we could, so we canceled, rebooked (under a promo) but upgraded the cabin (it was cheaper) and we received all the perks. Credits must be used toward a new booking within 24 months of issuance. This is certainly the exception more than it is the rule, so don't expect a simple refund or any compensation at all like this, but as always, be nice, say please and thank you, and see what happens. I started this process to get a price reduction on September 29th. I have also upgraded from Concierge to Aqua without paying any more and keeping my cabin, perks and OBC. This post contains references to products from one or more of our advertisers. Some cruises have non-refundable deposits, so that might be the only snag. Those who purchased flights through a travel agent or on their own should contact their travel agent or airline for more information. Given some lines current flexibility allowing cancellation as close as 48 hours to embarkation day even if youre tempted to cancel right now, it could be prudent to wait to see how the situation plays out. We walked into TA and were amazed at the ignorance. On previous cruises where I did use a TA, that's how it works. Which never made sense to me, as the customer should always control the booking. I have had better luck, slightly, with Melissa than the others. The latest updates regarding refunds can be viewed on our Notices & Advisories page. How do I cancel? Started August 27, 2021, By Can Is this to get around 'new bookings only 'condition? Same go best perks, but a MUCH better deal overall. Since then, she has written thousands of expert cruise tip features; ship, port and shore excursion reviews; and industry news articles. We won't deal with an agency that does this. For more cruise news, reviews and tips, sign up for TPGs cruise newsletter. Cruise Cancellation and Itinerary Change Policy Started August 27, 2021, By We have FCC so we should only loose $200. Cancel Then if you want to transfer it again, you can before final payment. As we respect our guests money and time, we have increased the number of team members supporting this enormous effort and have made modifications to our systems. WebIf we are able to secure a replacement port, guests will receive a refund if there is any overage between the taxes, fees and port expenses of the cancelled and the replacement ), Related: Interesting things youll only find on Majestic Princess. Call your TA and tell them what you found. I just call our TA and they take care of it. I have done that before, no issues. 2. When we booked, this wasn't a non-refundable deposit situation. Gateway changes for air and name changes for cruise, air, land and other add-ons are considered cancellations. Agree that perhaps a new TA might be the way to go. It was not possible for some to cancel and others to retain their bookings. Select fare programs require the payment at the time of booking of a nonrefundable deposit. Is the question specific as to whether the re-booked cruise can be considered a 'new booking' for purposes of prices and other perks? Getting a previously booked "repriced" is a normal procedure. We use 4 different Cruise Agencies (we like to shop for the best deals) and if I want Can you cancel and rebook the same cruise?? - Celebrity Cruises NCL Cancellation Policy: Can I Get a Refund for My Norwegian The terms and conditions for October Go Big Go Better Go Best promotion says: Any existing reservation canceled between October 3 and November 1, 2017 and re-booked between October 3 and November 1, 2017, will not be eligible to participate in the promotion. Please Read: COVID-related Discussion Best way to cancel and rebook a different cruise? For bookings made directly with Princess Cruises, please visit the Customer Support and Information page. I also prefer working with a TA and even if they have some kind of cancellation and/or change fee, it might still be well worth it given the perks they often offer. I recognize you from another thread about difficulties with a TA, so I see why you haven't called. I take some last minute cruises, but only because they're good deals, and I live in South Florida, so for Caribbean sailings, I don't have to worry about last minute airfare. We have also cancelled a cruise just prior to final payment and then re-booked it at a significantly reduced price during the final payment period-in this instance about 45 days out. I also kept an eye on the website for the suite to come back onto inventory and, as soon as I saw it, I phoned the TA who said 'I hope it's not there if you look now as I have just moved your new booking over to that stateroom/suite' and sure enough when I went back to the website my original suite was no longer showing as available and the temporary suite we had booked on the 'wrong' side had re-appeared in inventory. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Although conditions on cruise ships are generally safer than on land, you might be wondering if theres a way to cancel or postpone your voyage due to COVID-19 concerns. Cunards policy is somewhat convoluted in that it offers a percentage refund based on not only the amount of time that remains between cancellation and the sailing date but also the length of the sailing. So, my TA made a new booking for a same category suite on the other side of the ship, and then cancelled the original booking with Princess whilst promising to keep checking for my old suite to come back onto inventory so that they could move me back into my original suite. If Carrier received payment via credit card, the refund will be made to that credit card. It was also not possible for passengers to use the FCC to rebook the same voyage if the sailing proceeds as scheduled. font-family: "Lato","HelveticaNeue","Helvetica Neue",sans-serif; Cancellation notices are effective when received by the Operator. Who you dine with, and where, are really up to you. If all the perks, if any are the same, then should be no problemo. If there is a cruise we know we want to take on a specific date, rest assured we're booking as soon as that decision is made - not waiting and hoping for a price drop. Ultimately, the type of refund youll receive depends on the specific policies for your cruise line, how close you are to the sailing date, whether or not youve made your final payment and whether or not you actually have COVID-19. Under the same program, the line now allows passengers to cancel two months out for a full refund to the original form of payment. TA puts the cabin/suite on hold with the new prices. -ms-user-select: none; How do I purchase cruise vacation protection if I may need to cancel?We highly recommend that you purchase vacation protection to offer some peace of mind and help you make the most of your trip. I take a screen shot and email it to my TA. Same go best perks, but a MUCH better deal overall. Our reservation and payment systems were not designed to handle this volume of refunds in a short period of time, and it is taking longer than we wanted. When will I receive my refund if I cancel?We want you to know that we hear you and understand your frustration with the time it is taking to receive your refund. Enjoy your cruise!! Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Heres a peek. This entire situation is lousy.but its why we always talk about using only very reputable cruise agencies and performing your own due diligence.before using an agency. You may also receive a refund for part of your cruise fare depending on the length of your itinerary and how far in advance of your departure date that you cancel. To get around this all you have to do is book a different cabin type. If a refund request is not made by that time, passengers will automatically receive credit for a future voyage. Learn more. Need to consider all aspects. font-size: 14px; Enrollment required. The price for our stateroom has dropped more than $1500.00. For all Silversea sailings scheduled to depart through March 31, 2023, cruisers can cancel and choose either a full refund or credit to be used for a future cruise booking with the line. For sailings departing April 1, 2021, and beyond, passengers who booked flights through the line will only receive a full refund if they cancel more than two months prior to the sailing date. The T.A. The problem began when the owner died (this agency is in Arkansas and Sky is in the name) and her spouse and others took over the agency. It's the worst-case scenario: you have a cruise planned, and you're beyond excited for it, but something has come up, and you're unable to go. This doesn't always make it easy to determine when a new offer has come along that is better than what you already have. Good luck. -moz-appearance: none; EMS8, October 15, 2017 in Princess Cruises. transition: background-color 0.2s ease-out; This was all through a TA. -moz-transition: background-color 0.2s ease-out; Change fees will apply to bookings for which the deposit is nonrefundable. To over-simplify things, cruise ship cabins are perishable commodities, and getting something for that space is often better than getting nothing. Princess told my TA that they would have to cancel and re-book, and initially wanted to charge a 100 cancellation fee, which the TA managed to get waived. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. If you choose to cancel your sailing without a positive test result, your refund will be issued based on the line's standard cancellation policies.
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