If you see a Sell button next to your tickets in your account, you can sell them! Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Article. Review listing information and choose Credit Card for payout. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. Stubhub assured me my tickets would be available. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. Yes AXS Mobile ID allows you to manage . The game is in 36 hours. Tap the gameyou are attending tap View All to see more games. Tap View to access the barcode and scan in for entry. Terms of Service | SOLD TICKETS VIA AXS MoneySavingExpert Forum why the hell can they just not send you the tickets in an email, as an option? No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). AXS | Complaints | Better Business Bureau Profile What is transfer? We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Select the tickets to transfer and enter the recipients information. Bought tickets for a group? AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. You'll then be asked to review the transfer. Tickets Not Showing Up In AXS Hello! After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Sorry we couldn't be helpful. OR. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Have screenshots and stuff with timestamps to also prove this is a thing. Remember, your friends can always transfer tickets back to you. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. When your tickets sell, youll receive an email informing you of the sale. Flew in for this show. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Have mobile tickets and cannot find barcode. Show the tickets on your phone for everyone in your group. After the switch, you will enter the email address you use to access the community in order to reset your password. Tink Philadelphia Tickets - Union Transfer - Apr 15, 2023 Can I have multiple tickets on one phone? axs allows you to transfer ticket you have bought from within the app. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. No. Yep! Its up to the promoter, artist, or team if you can sell tickets or not. When fans have tickets they cant use, they list them for other fans to buy. There is no fee for transferring seats and you are allowed unlimited transfers. Yes. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. On the Review page, click the List Tickets button to finish. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. 2023 After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Theyll just have to create an AXS account to claim their tickets. The game is in 36 hours. Tix originally purchased Spring 2020, was postponed until today 7/31/21. We are changing the way you register and sign-in to the StubHub Community. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. All Rights Reserved. How do I transfer AXS Mobile ID? StubHub told me to call AXS and let them know this was due to the show being postponed. Yes No Still Need Help? I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. SOLD TICKETS VIA AXS. I purchased tickets for a concert back in February. Theyll also need to get the AXS app. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. AXS Mobile ID FAQ - Las Vegas Aces We are changing the way you register and sign-in to the StubHub Community. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Present the scannable QR code at the door for entry to Toyota Center. Select the tickets to transfer and enter the recipient's information. Please help. Privacy Policy | Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Remember, your friends can always transfer tickets back to you. If your friend already has an AXS account, the tickets will be transferred instantaneously. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Did you find it helpful? They said they would get in contact with the seller and have the tickets transferred over. Show the ticket in the App at the entrance and get them scanned to enter. Sorry we couldn't be helpful. AXS Tickets app not working? crashes or has problems? - JustUseApp Ability to transfer and/or sell tickets varies by show and is subject to change. The Fox Theater Foundation. And you're done! This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. I bought two tickets to a New York Islanders game at Nassau Coliseum. All Rights Reserved. Can seats be transferred to someone who doesnt have an AXS account? The tickets will be delivered to the buyer automatically. Follow the steps below to access the tickets: Did you find it helpful? Solved: Mobile Tickets Have No Barcodes - StubHub Community If they already have an AXS account set up the tickets will go in their account automatically. totally rinky dink. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. What are my options here? To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. AXS Mobile ID allows for convenience, flexibility and security. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. What is AXS Official Resale and where do the tickets come from? The event staff will scan this digital barcode to let you and your party into the event. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. The gig has not been cancelled we just chose not to go. From everyone at Vivid Seats, we hope you enjoy your event! You should see something to transfer. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Transferring AXS tickets to a friend : StubHub AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. No. If you already have an AXS account, the tickets will be transferred to your account automatically. No paper tickets required. Browse your upcoming events and tap the ticket icon for the game or event you would. A full-service national event ticket marketplace. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? If you do not currently have an AXS account you will be instructed to create one during your purchase. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. Open the AXS app Sign in or create an AXS account. Here we are. Your guests will need to create an AXS account to receive tickets. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. I am having trouble "accepting" my Electronic Transfer - Support If you see a Sell button next to your tickets in your account, you can sell them! Its up to you! I had flown from TX to NY for this show with my friend. Upcoming. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Open the App and sign in to see your tickets. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. They assured me that the tickets would be transfered once they got ahold of the seller. 2021 Vivid Seats Ltd. All rights reserved. Bought tickets for a group? At this point, you should see your tickets in the MLB Ballpark app. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Thanks! Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. On the review page, click the Transfer button to send the tickets. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Customer service all the way to your seat, 2000-2022 StubHub. Why can't I see my tickets in the App? - AXS Help Centre Yes On the review page, click the Transfer button to send the tickets. Cookie Notice Solved: Cannot see tickets in AXS App - StubHub Community i assume they will try to get me to receive the tickets using axs again. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. What if my guests arrive at different times? In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. Have been on hold 3+ hrs. Enter the recipients first name, last name and email address, or select from a list of. Privacy Policy. If they already have an AXS account set up the tickets will go in their account automatically. This is the QR code you will display upon entering the venue. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. and our How do I accept and access tickets sent through AXS? AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. When I sell tickets, do I have to deal with the buyer? What if my guests arrive at different times? AXS being buggy with the resale tickets : r/Tipper - reddit Show was postponed from June 2020 to July 2021 due to covid. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Transfer Tickets - AXS Help Center There is no fee for transferring seats and you are allowed unlimited transfers. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? Open the App and sign in to see your tickets. It depends. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Many fans find it best to TRANSFER the seats to their guests prior to the event. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? How do I accept my Mobile Electronic Transfer tickets using the MLB All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Are screenshots of the barcode valid for entry? Sign in or create an AXS account. I purchased 2 tickets through stubhub January 2020. it must be some garage shop with three programmers. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Click yes, retract now.And youre done! The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Select the tickets to transfer and enter the recipient's information. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. I can't see my tickets in the AXS app - AXS Help Centre [deleted] 1 yr. ago. Go into the app, look at the ticket. Enjoy the event! You will enter your community username and new password and done! may not be valid. i will not book anything on stub hub as a result. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Third-Party Resale Tickets: Everything You Need to Know. How will I know if my transfer was successful? and our Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. What are my options here? Use the same email you use on StubHub. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Official Tickets and Your Source for Live Entertainment | AXS.com Official Tickets and Your Source for Live Entertainment | AXS.com Press J to jump to the feed. Then when it sells and you are paid, you transfer it using the app. After the switch, you will enter the email address you use to access the community in order to reset your password. i spent the next 2 hours trying to get the axs app to work and get my tickets. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Select the tickets to sell, and then set your price and selling options. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. If you do not currently have an AXS account you will be instructed to create one during your purchase. Stub hub sent my hockey tickets for a las vegas game to axs. Just follow the simple steps to make the tickets officially yours. AXS Mobile ID tickets are digital and cannot be printed for venue entry. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. Easy! Was wondering if you had any update on how yours is going? and need to send them to a friend, transfer the tickets through your AXS account. Danielle is the author of this solution article. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. i had the exact same problem. Transferring Tickets. Privacy Policy. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. Anyone have success getting something similar resolved day of show? Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! If they already have an AXS account set up the tickets will go in their account automatically. The concert is tomorrow. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. No. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . It got postponed and now we all cant go. To login, use the same email address you used when purchasing your tickets. Select the seats you would like to send. If your friend already has an AXS account, the tickets will be transferred instantaneously. Tickets Seat numbers it lists 13-16 ? Just follow the simple steps to make the tickets officially yours. AXS FAQs When listing tickets, you decide how long your listing will be available for others to buy. Flew in for this show. When its time for the event, they can open the app to show their tickets on their phone. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. Press question mark to learn the rest of the keyboard shortcuts. On the review page, click the Transfer button to send the tickets.