AXS Mobile ID (formerly Flash Seats) - UTATICKETS.com and now it says "refund pending". No forms, no IDs, no complications. See below for additional terms and conditions related to your purchase, including those in Event Cancellations/Postponements, below. If for any reason, you wish to cancel your plan during the review period, you will be refunded your premium as long as you haven't filed a claim and your event has not begun. Unless otherwise stated in our terms, tickets cannot be exchanged or refunded even if lost, stolen, damaged or destroyed, and fees cannot be refunded. With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. We will comply with law enforcement requests and may provide them with all information you submit to us to assist in any investigation or prosecution they may conduct (without providing notice to you, unless otherwise required by law). Tickets may not be resold or offered for resale in violation of posted restrictions, or in violation of law or regulation. Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues' re-opening is . SOLD TICKETS VIA AXS MoneySavingExpert Forum You have chosen AXS Mobile ID as your method of delivery for your tickets. Besk vr hjlpsida fr mer hjlp och support. Although our Clients decide the refund policies, and AXS will follow their instructions with regard to refunds, please note the following: In an effort to give all interested customers an opportunity to purchase tickets to an event or other items via the Service, our Clients often set limits on the number of seating and/or parking rights, or tickets one customer or household is allowed to purchase. Footer.languageSelector.ja-jp.region You are urged to review all pages displayed during your completion of a purchase. For people finding this on google right now: eventticketprotection.com/allianzticket/home?action=manage, Insurance was $8 per ticket. Ive also heard similar stories from all of my concert going friends. Before checking out, the website advertises to users that they will "refund you if you cancel for any reason" but this is a complete bull crap! Listings are not considered retracted until they have been processed and a system confirmation has been issued. SEARCH/NO EXPECTATION OF PRIVACY. How do I file a claim and get a refund if I have ticket insurance? Such circumstances include, but are not limited to, the following: In these instances and as part of the cancellation of any transaction, AXS reserves the right to remove any relevant sales proceeds from the Resale Ticket sellers AXS account, process a reversal of a prior funds transfer made to the seller or charge the Payment Method on file for such seller and/or cancel a pending transaction, whether for Resale Tickets or Primary Tickets. Refunds for Primary Ticket purchases are not available for suspended, postponed or rescheduled events, unless offered by the Client, or ifrequired by law (however, refunds are not typically available for Resale Ticket purchases if events are suspended, postponed or rescheduled, even if offered to the original purchaser). All ticket prices for events that occur in Canada are stated in Canadian Dollars. AXS.com Purchase Agreement Price and availability of any ticket, product or service on the Service are subject to change without notice. Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. All fees and charges relating to your transaction will be disclosed to you during the purchase process. All photography, filming and other recordings of the event are PROHIBITED. Has anyone experienced anything similar? In some cases, you may be able to avoid certain charges by purchasing tickets directly from the venues box office. Performed analyses related to call center and ticket insurance costs. Holder covenants not to sue any of Releasees for use of Personage as provided herein. AXS Tickets Reviews Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Official Tickets and Your Source for Live Entertainment | AXS.com However, it is not clear if this would cover government advice. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. We act as a sales agent for our Client. You, as seller, consent to AXS receiving and retaining payment in respect of such fees and charges from the buyer, and you acknowledge that you will not be entitled to such fees and charges. Please note that if an opening act or guest artist is changed or canceled, the event is not considered canceled and you will not be entitled to a refund or exchange. No refunds are offered for online (virtual) events unless the event is canceled. When you buy a ticket listed on the Service as a resale ticket, you are buying directly from the seller of that ticket. 1999-2023 PayPal, Inc. All rights reserved. The form needs to be signed and stamped by your GP and this may be chargeable to you. Took about 5-6 weeks and lots of following up but did get all my money back. How can I make a claim for my Ticket Insurance? - AXS Help Centre TicketPlan | Ticket Refund Protection If you purchased your ticket via the Service (whether it is a Primary or Resale ticket), refunds will be issued by AXS or our Client to the Payment Method used to make your purchase, as follows: If an event is rescheduled, we will try to offer a ticket with the same value or in the same location as the one you originally purchased, although that is not always possible. You understand that the event for which you purchase a ticket shall be presented in accordance with applicable public health conditions as of the date of such event and which may change at any time as determined by federal, state, or local government agencies or instrumentalities, artists or the promoter; such requirements may include, without limitation, changes to capacity, attendance procedures and entry requirements, such as proof of vaccination and/or a negative COVID-19 test, and other protective measures such as requiring attendees to wear face coverings. Feb 17. If you elect not to consent to a search, you may be denied entry to the event without refund or other compensation. Terms and conditions of sites linked to by or from the Service may vary by site. Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region TicketPlan cannot be held responsible if incorrect banking details are provided. Klicka hr fr att kontakta oss. We act on your behalf, as seller, when listing or reselling tickets. . Get many game updates, food, range will not ever able to issue a refund half your ticket insurance. Tickets for events may be sold through distribution points other than the Service, such as the venue or event organizer itself, which may have access to different tickets than are available on the Service. They will pursue AXS who in turn, will keep your money. A per-order delivery fee may also be assessed, depending on the delivery method. With a simple integration this product has gone from strength to strength enabling AXS . It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. If you hold tickets to an event that is postponed or canceled, we encourage you to check on the Service website for updated event information, or to directly contact the venue or event organizer to obtain information about postponed dates of the event and whether there is an applicable refund. However, we will not be able to confirm that these are adequate for our needs until they are reviewed alongside your application. Tickets obtained from unauthorized sources may be invalid, lost, stolen or counterfeit and if so, are void. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due . Congratulations! If a buyer, seller or transferee breaches the terms of this Agreement, we may, in our discretion, cancel any listing, transfer and/or pending transaction associated with such buyer, seller or transferee. It's all a fan needs, all in one app. This means that our Clients have given us authority to conclude a sale of tickets to a buyer for the tickets that they have chosen to list for sale. Uber Insurance Card Or Enrollment Form - All Insurance FAQ DE They lure you into buying the insurance but little did I know that a refund will be issued . Any personally-identifiable information (including, but not limited to, street address, phone numbers, or email addresses); JavaScript or any other scripting language; If we or our Client revokes any tickets, Primary Ticket and Resale Ticket listings concerning such tickets and related rights (such as parking) will be canceled. We act on behalf of a seller (our Client) when selling Primary tickets. '"TicketPlan & AXS jointly created and launched a bespoke Ticket Insurance product for AXS' customers in 2016. There is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present and there is no guarantee, express or implied, that you will not be exposed to COVID-19 at the event. Holder must possess a ticket to enter the property or venue listed on the ticket. 36. Please contact the venue directly for a refund. At the time of the sale, you will receive an email confirmation showing your net proceeds from the sale, and information on how the proceeds due to you from any sale transaction will be made available to you. Pick your exact se. But with Event Ticket Protector, they won't need to worry. XCover used by AXS had the most comprehensive cover across the categories - refunding customers in all the scenarios we looked at. axs qr code for multiple tickets - veracitylogic.com Privacy Policy PDF EZ-Link Wallet with Mastercard - Top-Spender's Campaign" - Terms If you have purchased ticket protection through TicketPlan and wish to request a refund, please submit an application. (United Kingdom) I purchased my tickets with my AMEX can I make a claim with them and get my money back? Let us know what you were doing when this page came up, plus your IP and request ID ugh I am raaaaaging. By using the Service, you agree to the Privacy Policy and Terms of Use. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. By entering the venue/event, you voluntarily assume all risks related to exposure to COVID-19 and confirm that you will adhere to local quarantine requirements and public health guidelines, including but not limited to the CDC quarantine guidelines available at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html. When did you become aware that you were unable to attend the Event? Just give the combo lock and your mobile ticket to one of us and we'll scan you out and hand you a $10 bill. We appreciate your patience during this unprecedented time. For any application we need either: the e-ticket(s) or copies of the physical ticket(s) for ticketholders. The Tickets Face Value equals: (i) the price of the Ticket plus any applicable listed shipping and insurance costs from you to the buyer, any markups and/or fees imposed only by the primary ticket seller, and any taxes which you are required to collect (collectively, the Sales Price) plus (ii) the Platform Fees as set forth in Section 12 and . Reporting Fraud - AXS Help Center If you feel that a charge has been made to your Payment Method in error, call our helpline or email our customer service department at [emailprotected]. Press question mark to learn the rest of the keyboard shortcuts. You should evaluate your risk in determining whether to attend the event. Buying Tickets - AXS Help Center Exceeding these limits may result in cancellation of orders without notice. Shipping information, if any, is provided at checkout. During the event, strobe or theatrical lighting may be used.