Once you submit a complaint, it will either be resolved within 10 business days, or escalated to a Team Leader. Utility Switchboard is a free service provider of UK utility-industry advice and price comparison. did name Click the top electricity supplier in Northern Ireland with an overall customer satisfaction score of 84%. Mon-Fri: 8:00am-8:00pm ET
Jul 04, 2022 . It was founded in 2015 and remains one of the smaller suppliers in Northern Ireland with a market share of just 4%. . This kicks in when you have used up the 1/2 emergency credit automatically provided. NOT a National or Premium rate phone number. You can easily renew your existing Direct Energy service online. Download our app today where you can top up your account, borrow a 5 and loads more. The Free Click Energy NI Top Up App. You agree that the terms and conditions of Selectra.com.au apply to this referral. E are a UK-based pay as you go energy supplier committed to providing affordable & reliable energy for your home. The address for Click Energy is: Click Energy, Timberquay, 100-114 Strand Rd, Derry/Londonderry, BT48 7NR. Our customer care team will be delighted to assist you with your renewal. Click Energys fuel mix is 100% renewable! send 'TOPUP*' followed by the amount you want to top up to 66121. Set up your utilities, today! For example, if you want to top up 20, text 'TOPUP*20'. Its worth noting that if your new home doesnt have a prepayment meter, youll have to get it changed so that you can stay with Boost. The scheme was set up to help vulnerable and low-income customers afford these higher energy bills and, if youre eligible, youll be placed in either the core or broader group. This is really easy to do - just insert your key into your meter and leave it for around five seconds. We ensure everything is simple and straightforward for our customers. Find out how. view Our Fuel Mix. Youll be entered into the scheme automatically and will receive a letter by the end of December. Natural gas emergency, leak or smell. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. Move house with Click Energy Existing Click Energy customers can contact Click Energy to move house online to ensure there is no interruption to their energy service. Your energy distributor is in charge of fixing and maintaining the energy grid. 020 3992 7717 Or get a callback As well as the Boost Power app, your in-home display shows you your energy usage in real-time, monetary terms. Manage Your Bill. did not receive enough responses from its customers. Get the assistance you need via phone, email, chat or social media. Please note: this offer can expire and is subject to change at any time. Since Click Energy is mostly online, though, they do offer Click Energy online chat where your questions may get answered more quickly. Top up via text message. It's important to remember that if you're dissatisfied with the resolution of the complaint, you can also contact your state's Energy and Water Ombudsman to act as an impartial intermediary. You can now get your Click Energy electricity vend code by topping up your meter via the new Click Energy Top Up App. Please verify you're a real person by doing this simple math problem: If you haven't already, you'll first need to create an account with your local utility. Head to the homepage (type Click Energy NI into your search engine and click the response that reads Click Energy - Northern Irelands Low-Cost Electricity). The Click Energy NI headquartes address is Timberquay, 100-114 Strand Road, Derry/Londonderry, BT48 7NR. It is one of the smaller suppliers in Northern Ireland with a market share of just 4%. We offer an array of convenient ways to get in touch. These include the following: Call 0800 107 0732 Email at chat@clickenergyni.com Click the Live Chat tab on the website to speak to an advisor Live Chat available Mon-Fri 8am to 8pm and Saturday 9am to 4pm You can also get in touch via their Facebook and Twitter page. So, you like the look of Boosts smart prepayment tariffs? We only collect anonymous data. New customers just need to choose if their connection address is an existing connection or a new house. Report an Outage. Our 0333 number is 'mobile phone friendly'. . 58% of people rated their service as bad with only 8% for good and 8% for excellent. Always stay away from downed power lines. Please wait while we see what is available at your zip code. as the best electricity provider in Northern Ireland in 2017 but since then price hikes and a lack of customers have seen it fall off the Which? If you are switching suppliers, we will notify your current supplier of your switch. A chat window will pop up in the bottom right hand corner of your screen. On Trustpilot, Click Energy has an average review score of 1.8 out of five stars. Sorry, this plan is not available for your location. While most installations stopped at the beginning of the COVID-19 pandemic, theyve picked up the pace again and are being installed rapidly across the UK. If you have a prepayment tariff, there are a number of ways to top up. Log in to renew or transfer your service, Supply Chain Responsibilities & Disclosure. As we all use more energy over the winter months, our energy bills are often a lot higher. Simply look in the top-left of this screen to see your location or click "Select Your Location" to find out. Have a question about a plan or need help placing an order? On Reviews.io, Click Energy has a higher review score of 3.37 out of five stars. At Switch Plan, we are committed to finding you the best deal at the best price in only minutes! And unlike the other programs, there's no limit to the number of friends you can refer. Pricing on these tariffs can be seen here: * Prices vary from one city to another, so we display national averages Email: Sign Up, 1-844-559-8583
Main Menu. Contact us online (we will respond via email). The switching process can take 21 days where youll still be with Boost and have to top up your meter until then. Phone: 248-433-5603 Email: GrovelandHowellPro@cmsenergy.com Livonia Phone: 734-524-6310 Email: POBoxLivoniaProperty@cmsenergy.com Macomb Phone: 586-307-3370 Email: POBoxMacombPropertyR@cmsenergy.com Royal Oak Phone: 248-433-5667 Email: metropropertyrestoration@cmsenergy.com Battle Creek, Coldwater, Kalamazoo, Marshall Phone: 269-968-5755 They were too small to qualify for the annual Which? Customers looking to subscribe to an energy plan with Click Energy are able to do so online. To do this, you will need to take your meter key to a PayPoint store and add on as much credit as you want (minimum 5). Spam free guarantee! . We'll send you the details of this plan so you can review it again later. You then need to transfer the credit to your meter. Value must be either 11 or 19 digits in length. Free Service. Good comments praise how easy it is to switch to the provider, but negative reviews frequently mention price increases, rude customer service agents and issues with the Click Energy top up process. These can then be topped up on the website in order to receive more discounts. Gretchen has over two years of experience as the first content writer for Selectra Australia. Who is Click Energy and what do I need to know about them? We use cookies on this site to enhance your user experience. Selectra UK is not affiliated with this energy provider. It's easy to complete your Electric Ireland top up via text message. Click Energy currently only supplies electricity so you will need to find another, 1st Floor, Timberquay, 100-114 Strand Road, Derry/Londonderry BT48 7NR. One is based in Australia, but Click Energy NI (the one we are concerned with) is based in Derry, Northern Ireland. While they may not offer gas, Click Energy does offer loyalty schemes that give its customers access to discounts from various brands and retailers. This is for disclaimer and any terms and conditions that we need to show. ClickEnergy is regulated by the Utility Regulator for Northern Ireland. Sunday closed. Depending on the question, the phone number for Click Energy customer service can change, as well as the hours available. The services and products mentioned on this website may only represent a small selection of the options available to you. Before making any decisions, Selectra recommends you conduct your own research. Cookies used for marketing and advertising purposes. Get great rates on electricity and natural gas from Direct Energy. Postal mail, including forms, applications, or complaints can be sent to: Click Energy More information about energy offers mentioned can be found here. The main plus points of using Click Energy are: However, there are some drawbacks too. From a safe place call 911 and Dominion Energy at 800-815-0083 . You will then need to enter the required top up details, which include: After entering these details, click the Submit secure payment button and follow the instructions to complete your Click Energy top up. This section Only needs to be filled in if someone has given you a referral code to switch to Click Energy, If you dont have one, just leave this section blank and continue to next page, Make your EV go further with our Day & Night Tariff. Save your Card Details. FIND OUT MORE . Downed power lines? Click Energy has three different email addresses - the right one for you depends on why you want to get in touch with the provider. Cheapest Electricity Plans | Prices List by State (2022). When you click on a brand, advertisement, or affiliate partner link, you may be redirected from Selectra to the page of one of our referral partners websites. Showing North America. From the clickenergyni.com hompage, customers can access their online account. Call us now and talk to an expert. radar. 1-888-548-7540
Save your . If youve had trouble with Boost and want to make a complaint, there are a few ways you can do this: Boost seems to be very quick and helpful when handling problems and complaints, however, if your complaint isnt handled within 8 weeks or you receive a deadlock letter, you can contact the Energy Ombudsman by calling 0330 440 1624. According to Managing Director Damian Wilson, the goal was to become a: New breed of electricity provider that would provide customers in Northern Ireland with excellent value, incredible customer service and clear billing. Direct Energy will contact you by mail, email and/or via Online Account Manager messaging when you are eligible for renewal. Click Energy will only use this as part of the sign-up process, We put you first, by putting you in charge. A prepayment meter lets you manage and control how you pay for the energy you use. Top up your energy on the go with the Boost Top-up app for PAYG Smart customers. Vend added to your portal page. We only collect anonymous data. A customer service agent should reply to you in no time. Customers can usually expect a wait time if they call Click Energyhowever, as only approximately half of all calls are answered within 30 seconds and the average wait time for calls can exceed two minutes. It is the same as ringing an 01 or an 02 number. 910 Louisiana
You just have to take your pick. FAQ. To benefit from the scheme, you need to register for an account on clickbacks.co.uk using your click energy email address. This helps us to provide our website to you for free as a customer. Cookie Notice: By continuing to browse, you accept the use of cookies. We'll send you the details of this plan so you can review it again later. As mentioned previously, these tariffs have two separate unit rates, one for peak hours of consumption and another for off-peak. Top Up Securely. Boost will be able to tell you which outlet youll be able to get your key from, however, it should be anywhere that issues EON and Npower keys. Registered address - ClickEnergy, 1st Floor, Timberquay, 100-114 Strand Road, Derry/Londonderry BT48 7NR
We encourage you to carry out your own independent research and seek advice where necessary to aid your decision making. which is supplied to our customers as well as the environmental impact
Please wait while we see what is available at your zip code. This is for disclaimer and any terms and conditions that we need to show. If you have a prepayment tariff, there are a number of ways to top up your Click Energy account, including online, over the phone and in a PayPoint store. This section Only needs to be filled in if someone has given you a referral code to switch to Click Energy, If you dont have one, just leave this section blank and continue to next page, Make your EV go further with our Day & Night Tariff. Keep your phone close, we'll give you a call as soon as we can , There was an error saving your details, please try again, To find out more about our comments processing policy please visit our dedicated page. All Click Energy Contact Details: Phone, Email & Complaints, Where To Get the Best Moving Boxes in 2022. No, Click Energy is one of five suppliers in Northern Ireland that only supplies electricity to domestic customers. Project Plug Limited T/A ClickEnergy is a limited company, registered in Northern Ireland - company number - NI626418. Danielle is an SEO fanatic and loves creating engaging content. Click Energys Day & Night Tariff allows eligible customers to make huge savings on their electricity, with especially cheap rates available throughout the night. However, back in 2017 Which? Email: Customer Service, Large Business
With so many to choose from, it can be easy to spend so much time and easily get lost when comparing so many plans. Get with it! Melbourne VIC 3000. Britain's Best Prepayment Energy Supplier | E E is a British owned energy supplier based in Birmingham. Here is a list of commands you can send via text to 57801 to use our outage alerts service: Text REG to register. Trustpilot reviews also lean towards the negative. news@directenergy.com. Equipped with a Yeti 3000X, Yeti Home Integration Kit transfer switch, four Yeti Tank Expansion Batteries, and the Link Expansion Module. Founded in 2015, it offers a wide range of tariffs with three pay monthly plans, three prepayment options, a green business tariff and an energy deal specifically designed for farmers. Weve brought you all the ways you can get in touch with Boost: contact number, email address, and even how to visit them. Please choose from the options below and fill out the form. As well as business and domestic tariffs, the supplier also has a tariff designed for farmers. Do not touch! Cookies used for marketing and advertising purposes. If you fall below these amounts, a low credit warning will sound on your meter. It happens to the best of us. Give accurate, automatic meter readings . If theres something else you want to talk about, there are a few other ways you can contact Boost to find the answer to your questions: The subject matter of this webpage is subject to the opinion of, and factual research carried out by, the author. To view our Treating Customers Fairly statement Click Here. To learn more about this programme, ring the Click Energy team on 0800 1 070732. Download the Boost Power app on the App Store or Google Play. FIND OUT MORE . To receive the reward, your family member or friend must quote your unique referral code when switching. Lets break them down. Saturday from 9am to 4pm. No 1 in the Consumer Council's Customer Satisfaction Survey. Government EPG Scheme. This will last two minutes and repeat every 30 minutes (only during the day from 11am to 10pm) until you press any button on your meter. 1-888-548-7540
1-888-548-7540, 1-855-337-7006
Click lets you top up a minimum of 5. Take control with averaged monthly payments, auto pay and more. For domestic customers, the correct email address is [emailprotected]. You can perform certain tasks without needing to get in touch with Click customer service, and you might find the answers to your questions by simply logging in to your Click Enegry account. We're finding you the best deals out of our selection of best offers! Turn your friends on to Direct Energy and you'll earn a $50 Visa Prepaid Card for each customer you refer. Dropping temps, rising fuel costs. Why choose Click Energy? Features: Save your KPN number. At E, we want you to remain with us because you want to, not because you have to. If you would prefer to do your Click Energy top up over the phone, you can ring the provider's automated top up phone line on 0800 1 070 733 for free. Click Energy - Top Up Enter 19 Digit Keypad Reference Number or login Enter Top-up Details KPN Select Top-up Amount Donation to NSPCC Northern Ireland Total Payment Amount Submit secure payment SECURE ONLINE PAYMENTS Keep an eye on your inbox for more information. When topping up online, you can choose to make a 1 to 20 donation to the charity. It seemed this new supplier was doing everything right. It was set up with the aim of creating a new type of energy provider that puts the customers in charge of their energy. More information and review your options. Login details saved for quick login. The govenment have set an energy price guarantee, Click below to find out more. The Click Energy login process is quick and easy; lets break it down step by step: If you have forgotten your password, you can easily set a new one. The credit will transfer automatically and then your Click Energy top up will be complete. Click Energy does also offer a business energy tariff to help keep costs down and offer energy efficiency. (800) 477-4747. Save my name, email, and website in this browser for the next time I comment. Registered address - ClickEnergy, 1st Floor, Timberquay, 100-114 Strand Road, Derry/Londonderry BT48 7NR
According to average use statistics on the standard tariff, you would be paying the following with other electricity companies: Click Energy has a number of tariffs that can be used with a prepayment meter. The number for your energy distributor can be found on your energy bill or online under your state or territory and postal code. *The 50 credit is a one off payment redeemable after your first year of prepayment dual fuel supply only (subject to qualifying tariff & excluding change of tenancy). Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. To get your unique referral code, you will need to contact Click Energy directly. Text OUT to report an outage. For a new gas card, you wont be able to pick one up from a Payzone anymore, but a PayPoint should still be able to issue them. To do this: Just the way it should be. The following table will make the information easy to digest so you can have a clear comparison: Below you can find the cost information associated with these tariffs. Click Energy is an electricity supplier based in Northern Ireland, founded in 2015. A call to us is included in your inclusive minutes package. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. Down below is an overview of the fixed tariffs and their prices. We tested this method and our query was satisfactorily answered within minutes so its a good option if you want a fast response. To make managing your energy tariff easy, Click Energy offers an online account system where you can keep on top of your tariff and spending by monitoring your energy usage. This section shows an overview of the prepaid rates available. Contact information For Kansas Metro, Missouri Metro and Missouri West: 888-471-5275 For Kansas Central: 800-383-1183 Not sure which service area you're in? Yes, they do. So, has Click Energy been able to achieve that aim? Best offers and promotions. Our experts are avialable to help you free of charge: If, for whatever reason you are dissatisfied with your service with Click Energy, you can always submit a complaint. * Based on 2,900.00 kWh of and 12,000.00 kWh of per year on average For all electricity and gas emergencies, including disconnection, outage, failure, or smell of gas, contact your electricity or gas distributor. We always strive to provide the most up to date, correct and informative information in all of our webpages, but from time to time, you may spot an error or something you don't agree with. Have a question about a plan or need help placing an order? If anyone is feeling unwell, you should call 999. Thank you, your comment has been sent and will be reviewed soon. Click Energy has two channels for submitting complaints, either over the phone or by email. If you would prefer to do your Click Energy top up over the phone, you can ring the providers automated top up phone line on 0800 1 070 733 for free. What country is your account based in? To qualify for the broader group, youll have to receive certain benefits and support. You can now get your Click Energy electricity vend code by topping up your meter via the new Click Energy Top Up App. Sat-Sun: Closed, Fax
You choose how much to spend and when to top up, so you never have to worry about monthly bills. As with all their tariffs, you get 24 access to your account so you can monitor what you are using and spending. She has experience researching, writing and publishing for a wide range of websites covering tourism, beauty and recruitment. You can see how much you're spending at different times, how much each appliance costs, and where you can cut back to save money. This is based on 125 customer reviews. Recharge mobile. We have tools and resources to help manage your natural gas service. It has a score of just 2.1 but this is only from 12 reviews. With Refer-A-Friend your friends win, too, with a $50 Visa Prepaid Card when they enroll with Direct Energy. If you are a keypad customer, your KPN or 'Keypad Premise Number' is the 19-digit number you currently use to top up your meter. Download our app today where you can top up your account, borrow a 5 and loads more. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! If you're not able to process your renewal online, don't see the "Renew" link or can't find a plan option to suit you, please call Customer Service at 1-888-548-7540. And Joy. 1-866-863-1658, Postal Service
1. With these type of plans, your rates will fluctuate based on market movements. If you need to get in contact with Click Energy with a burning question or a complaint, you can ring the supplier on the following phone number. Click Energy is a very small supplier based entirely in Northern Ireland. Please enter your current service end date, Please tell us about your current energy provider (optional), Already a customer? This phone number is suitable for all pay-as-you-go gas and electricity top-ups. Click your state below to view offers in your area. To complete your Click Energy top up online, click on the TOP UP button located at the top of the suppliers homepage. Looking to compare different energy suppliers? The supplier also has a number of different contact methods to try if you cant get through over the phone, including email and a live chat. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! Project Plug Limited T/A ClickEnergy is a limited company, registered in Northern Ireland - company number - NI626418. Any products or services displayed on this webpage may only represent a portion of the options available to you. Click Energy NI is one of five providers that supply electricity to domestic customers in Northern Ireland. Once you've registered online with Payzone, you can top up your electricity meter by texting "EI top up (amount to top up)" to 53314. Alternaitvely, you can top up by text. Text STOP to stop receiving outage alert texts. Your MPRN or 'Meter Point Reference Number' is an 11-digit number which is associated with your meter and is printed on your current electricity bills. You'll be presented with a range of plan options and the current rates for those plans in your area. To serve you better please select from the list of service areas below to see relevant CenterPoint Energy information. Another Click Energy NI contact method is the suppliers online live chat. FIND OUT MORE . When you contact Utilita customer service, use the phone number 0843 770 5082 which is the Utilita helpline that you need to call. If you are moving to a new address, just fill out your service address information for your new home. Features: Save your KPN number. On the Click Energy login page, click the link that reads Set a new password. Click Energy has built its brand on providing consumers with a simple, clear energy choice that puts the customer first while also protecting the environment. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. The Bill Pay 24 Hour Standard will cost around 608 a year according to average use statistics in the UK. More information and review your options. If you have a smart prepayment meter, youll want to download the Boost Power app to make the most of the benefits that come with your smart meter. Selectra UK is not affiliated with this energy provider. Find out more To redeem the discounts, you will need to purchase a card or e-voucher for the relevant store. Find out how much you can save with EDF Energy today. System features and menu options. All business queries should be directed to [emailprotected]. Manage your energy your way Top up on the go She has experience researching, writing and publishing for a wide range of websites covering tourism, beauty and recruitment. Click Energy also has a referral scheme. However, there are still a few teething problems and it seems it may have been over-simplified, taking away a lot of features people found most useful. You can see how much youre spending at different times, how much each appliance costs, and where you can cut back to save money. How to contact Click Energy There are several ways to contact Click Energy. If you cannot reach an agreement on how to resolve your complaint, you should call the Consumer Council NI on 0800 121 6022 or email [emailprotected]. Sat: 8:00am-5:00pm ET
You can use all the other Click Energy contact methods (social media, email, request a call back) outside these hours, but you will not receive a response until the provider reopens. Once registered and signed in, you can view all the deals available. The Click Energy top up online option is probably the most convenient way to top up your credit as you can do it from the comfort of your home at whatever time suits you. These include the following: You can also get in touch via their Facebook and Twitter page. Sign Up Online
Vends displayed on screen. To find out more about either tariff, you can give Click Energy a ring, or email [emailprotected] (for the business tariff) or [emailprotected] (for the rural saver tariff). If you are a keypad customer, your KPN or 'Keypad Premise Number' is the 19-digit number you currently use to top up your meter. You can renew with your current plan, but that rate most likely has changed due to energy market demand. The Click Energy tariffs currently available (May 2021) include the following: As well as its pay as you go and monthly tariffs, Click Energy also has a green business tariff and a Rural Saver deal designed for farmers. If you wish to phone the provider, you will only get through to a call agent during these hours. Join Direct Energy for a chance to win Yeti 3000X + (4) Tanks + Link + Home Integration Kit + 600-Watt Power Supply. They changed this recently to make it easier and quicker for customers to get a new card. Hours: 7:30am - 8:00pm CT Monday-Saturday. There are two energy suppliers that go by the name Click Energy. 's latest consumer survey from 2020, Click Energy did not receive a score because Which? Simply click the Live Chat tab above and speak to one of our advisors, or if on a mobile, call us on 0800 1 070732. It was named by Which? Please note: this offer can expire and is subject to change at any time. And you can top up in a number of ways, including on the website, by phone, with Paypoint. While different regions of the UK have different Distribution Network Operators, 105 is the dedicated line for power cut and power line reports. Customers looking to contact Click Energy over the phone can do so during normal weekday work hours. You'll be able to view detailed information for the available plans. ), If you would like to chat over email please contact us on chat@clickenergyni.com, If your enquiry isn't urgent why not join the chat on our Facebook ClickEnergy NI and our twitter@clickenergychat. Save yourself a phone call. Simply log in to your British Gas online account and click the Top Up Online tab. It can be a nightmare getting in touch with your energy provider. Check when you are due your 600 energy .
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