Please note, changes and errors occasionally occur. Royal Caribbean pushes back final payment date and will allow kids to Royal Caribbean is not liable or responsible for any illness, injury or death of any passenger or for any damage to, or loss of any luggage or other personal possessions of any passenger arising out of or in connection with travelling and alighting on the tenders, as these services are not under our control. Guests are allowed to bring aboard, on embarkation day only, 2 bottles (75cl) of wine or champagne for consumption within their stateroom. This must include as a minimum, cover for the cost of cancellation by yourself and the cost of assistance including repatriation in the event of accident or illness, emergency medical treatment and medications. At the time of booking (or as soon as possible if the condition arises after booking) you must tell your travel agent (or us if booking direct) in writing about any assistance or requirements that you have relating to accommodation, seating or services on your holiday including medical assistance or a requirement to bring medical equipment onto the cruise. Please contact your Airline directly to pre-book your seats and note that there may be occasions when the airlines are unable to assist due to the fact that you may be travelling on a Group/seat block allocation. We use CCTV to monitor images on all Celebrity Cruises ships for the purpose of crime prevention and the safety of our guests. You will be advised of the relevant contracting party at the time of booking and/or in our confirmation invoice. Subject to the above, we and the airline will only be liable for destruction or loss of, or of damage to, checked luggage on the condition only that the event which caused the destruction, loss or damage took place on board the aircraft or during any period within which the checked luggage was in the charge of the airline. We cannot accept any liability for any delay, which is due to any of the reasons set out in section 5.7 below (which includes the behaviour of any passenger on the flight who for example fails to check-in or board on time). Celebrity Cruises: Payments & Refunds - Vacations To Go Top Fake Instagram DM Apps #1 Funsta #2 Fake Chat Conversation - Prank #3 Fake All - Call, Chat, Message #4 Fauxy App - Fake Chats Post Story Live Video Prank FAQ on How To Fake An Instagram DM 1- Can . Full and final payment is due 75 days prior to sailing. Please also see section 1.3 above. If the value of the Future Cruise Credit covers the full deposit amount, no additional funds will be owed until the Final Payment due date, at which time any cruise fare balance and taxes/fees must be paid using another form of payment. In order to process your booking, we need to collect certain personal details from you. The . Guests with flights booked via Celebrity Cruises should also contact our Guest Relations team on-board who will be able to assist. Please be advised that the minimum cancellation charge will always be the loss of deposit including any increased deposit amount arising from a build your own package. No action is required on the part of guests or travel agents, and no cancellations will occur until the new final payment date. However, the exact location of the stateroom on the ship will be allocated by us (at our discretion) and at any time up until checking in at the Port. You have 14 days from the issue date printed on the surcharge invoice to tell us if you want to choose option (b) or (c) as set out in section 5.5 below failing which we shall deem you to have accepted the change and will invoice you accordingly for such additional costs and indicate the time period to make such additional payment. Please note: The information and prices shown in this brochure may have changed by the time you come to book your holiday. Please note any changes you make to your booking may result in a change in price explained in section 1.11 below. Any additional bag will incur charges. For more information about financial protection and the ATOL Certificate go to http://www.atol.org.uk /ATOL Certificate. The payment schedule for groups is different from that of individuals. Not meeting any special request for any reason will not be a breach of contract. Onboard please refer to the Guest Relations Desk or the Medical Centre. Whilst we endeavour to book the best connections between flights, a wait may be experienced at connecting airports. Celebrity Cruises Extends Flexibility on Bookings into Early 2022 If you would like to bring a motorised wheelchair or scooter on board you must complete the Guest Special Needs Form we provide with your Confirmation Invoice and then send it to our Special Services department by email at specialistservicesuk@celebritycruises.com at the time of booking to provide the dimensions and battery type as limitations may apply and we may not be able to accommodate this request. Alternatively, a UK Global Health Insurance Card (GHIC) gives you the right to access state-provided healthcare during a temporary stay in the European Union (EU). Please also note that where guests who are travelling together but booked on different booking numbers, we cannot guarantee that we will be able to book the same flight itinerary, as this is subject to availability. ** We reserve the right to include a fuel supplement when making a booking. Celebrity Cruises; Cruise Critic Community. Would you wait until after final payment date to book a cruise? We are entitled to assume you do not object to our doing any of the things mentioned in this statement unless you tell us otherwise in writing. Passengers should note that suppliers may not allow name changes and that the booking may need to be cancelled and rebooked. These Booking Conditions are governed by the laws of England and Wales, and any claims or disputes must be resolved by alternative dispute resolution or under the laws and exclusive jurisdiction of the Courts of England and Wales. Minor change: Examples include a cruise itinerary change from one port of call to another; a change from one days port of call to one day at sea; a change in timings for any port(s) of call but the ship still calls at all confirmed ports; a change in order of ports that are visited; and a change in the time of your departure or return flight that is less than e.g. We have enhanced sanitation onboard and have made changes so that you can social distance onboard. If you have booked a cruise-only holiday with us you should expect to receive from the travel agent a confirmation invoice issued by us, which shows that we are responsible for the cruise part of your holiday only. Forbes Travel Guide Four-Star Rated ships: Celebrity Apex, Flora and Millennium. It is a central source of information for Celebrity Cruises, which provides you with tools to market and sell cruises with ease and professionalism. In some cases, these could be the full cost of the ticket. If you or anybody travelling with you wishes to cancel either your/their holiday, you must contact us (if booking direct) or your travel agent and give notice in writing to ensure safe receipt of the cancellation. Does everyone booked on the Galaxy on Thanksgiving Day have the same final payment date? If we consider that, because of your special needs, your chosen holiday may be unsuitable, we will advise you as soon as possible after you have provided information to us about your and assess any possible alternatives. Full details will be provided at the time of booking. Any verbal complaint must be put in writing and given to the supplier and us as soon as possible. 2.2 Are there any prohibited items that I cannot take with me? Please ask your travel agent for further information. We promise not to levy a surcharge within 30 days of the start of your holiday. For full details please refer to our website. The holiday will only be cancelled on the date we receive the i cancellation. For your protection once on board, all valuable and important items should be deposited with the Guest Relations Desk or in your stateroom mini-safe. However English language will always be used onboard all of our ships for any onboard announcements, onboard programs and menus. Celebrity Cruises welcomes pregnant guests but will not accept guests who will enter their 24th week of pregnancy by the beginning of, or at any time during their cruise holiday. Where we cannot provide appropriate support or the services as requested, we will advise you as soon as possible. If we become aware of any material alterations to resorts/area information and or such outside activities, which can reasonably be expected to affect your decision to book a holiday with us, we will pass on this information at the time of the booking, though we cannot guarantee to do so. Can an agency make final payment to Royal Caribbean and Celebrity for an amount that is . All bookings are subject to these booking conditions. Common interest groups and immersion sailings. Any increased non-refundable deposit payment required will be advised to you at the time of booking. If the particular services which gave rise to the claim or complaint complied with local standards, laws and regulations applicable to those services at the time, the services will be treated as having been properly provided. You must have travel insurance which covers your medical care, quarantine and repatriation in the event that you contract COVID-19. Celebrity Cruises | Future Cruise Credit - RCI Cruise Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. a letter from a doctor etc.). The same right to refuse to allow you to travel or to use any services applies where you are or appear to be unfit to travel or otherwise behave badly as set out above during any other part of your holiday. When we talk about circumstances which are outside our control, we mean any event which we or the supplier of the service in question could not have predicted or avoided even after taking all reasonable care. 2018. Please request your preferred seating and table size at the time of booking. and may also involve stops en route to your final destination which may involve you disembarking from the aircraft or changing aircraft and/or . Guests who use wheelchairs must provide their own collapsible wheelchair and may find certain areas of the ship inaccessible. As part of this policy, Disney Cruise Line is temporarily extending final payment until 60 days before sailing for all guests who have unrestricted stateroom categories booked. Whilst we and our suppliers will endeavour to meet reasonable special requests, we regret we cannot guarantee that we/the supplier will be able to do so. We can only pay you compensation (if relevant) if the following conditions are met: If asked to do so, the person(s) affected must transfer to us any rights they have against the supplier or whoever else is responsible for your claim and complaint. Except as set out below, our ships have a limited number of accessible staterooms, equipped with features designed to help guests with a mobility disability or other disability who may find a non-accessible stateroom restrictive. Accordingly, we cannot guarantee that shore excursions are available generally or for guests with disabilities please contact us or your travel agent for information on specific excursions. You must pay the applicable price of any such holiday. For the avoidance of doubt, where your travel agent makes all the arrangements for you and such arrangements involve services supplied by suppliers other than ourselves we will not have any contractual liability to you in these circumstances. Where you build your own package, if you require transfers you will need to add them to your booking as these are not added automatically. Whilst every effort is made to ensure the accuracy of the brochure and prices at the time of printing, regrettably errors do occasionally occur. 5.12 What other conditions apply to my holiday. In the event of unavoidable and extraordinary circumstances means that we cannot guarantee your timely return home from your cruise holiday, Celebrity Cruises shall be responsible for necessary accommodation for a period not exceeding three nights per traveller. We have appropriate security measures in place to protect this information. You can redeem any FCC by calling us! If, for any reason, you do not claim against the airline and make a claim for compensation from us, you must, at the time of payment of any compensation to you, make a complete assignment to us of the rights you have against the airline in relation to the claim that gives rise to that compensation payment. It is your responsibility to make sure that the insurance you purchase is suitable and adequate for your particular needs and to purchase additional or alternative insurance if required. 2.7 Are there any formal health requirements? Booking Terms + Conditions | Celebrity Cruises We will inform you at the time of booking, or as soon as we become aware, of the exact details required and the date we require that information. If any details appear to be incorrect, you must inform your travel agent or your Personal Cruise Specialist if booking direct within 7 days of us sending the document to your travel agent or you for all documents other than flight tickets and e-tickets and within 5 days for flight tickets and e-tickets. This will also be the case where any property is damaged, delayed or lost whilst not on board or getting on or off the ship but using other services (apart from air travel) which form part of the holiday we have contractually agreed to provide. Celebrity Xpedition Class bookings may also operate different deposit and cancellation policies, full details will be provided at the time of booking for both onboard bookings and Celebrity Xpedition Class bookings. Please note that passengers embark, travel in and disembark tenders at their own risk. Please note: Where a carrier or hotel would not be obliged to make any payment to you under the applicable International Convention or Regulation in respect of a claim or part of a claim, we similarly are not obliged to make a payment to you for that claim or part of the claim. See also sections 4.3, 5.2 and 5.6 below. If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. If you booked 8/1/2010 or after the final payment is due 75 days. 5.7 What is your liability towards guests? Please note that we are not always able to offer a direct flight to our guests as this is subject to the airlines schedules and availability. Once the price of your chosen holiday has been confirmed at the time of booking, then subject to the correction of errors, we will only increase or decrease the price in the following circumstances. In the event of any inconsistency, these Booking Conditions shall prevail unless we notify you otherwise. Cruise Travel Advisory - Coronavirus - Expedia.com Enjoy up to 75% off your second guests cruise fare and save up to an additional 1,200 per room.*. If you fail to follow this complaints procedure, your right to claim the compensation you may otherwise have been entitled to may be affected or even lost as a result. We may (at our discretion) offer you the option of making a Guarantee (GTY) booking. At the time of printing, all details listed in this brochure were correct. We booked an upcoming cruise over a year ago - on our invoice final payment is due July 25now Celebrity is telling me it is due in 2 days or it MAY be cancelled. Sign in or create an account. Where the Montreal Convention 1999 applies, the maximum we or the airline will have to pay you at present for loss, destruction, damage, delay of luggage is the maximum payable under the Convention. It is possible that flight times may be changed even after tickets have been dispatched - we will contact you as soon as possible if this occurs. In this event, you will be required to pay any outstanding balance due (if any) directly to us (or any other travel agent nominated by us) in accordance with these booking conditions in order to receive your holiday. For details including any cost consequences for making those special arrangements, please email shorexaccess@celebritycruises.com with details of any special requirements. The final payment date window of 75 days for cruises 1-4 nights and 90 days for cruises 5+ night remains for sailings beyond May 2022. In this event, the airline concerned may provide you with refreshments, and if necessary, may provide overnight accommodation depending on the expected length of the delay, the time of day and the airport in question. payment issue regarding gratuities - Celebrity Cruises - Cruise Critic 1.5 What happens to money paid to a travel agent? If you feel that any of the activities mentioned, which are not part of our contract, are vital to the enjoyment of your holiday, write to us immediately and we will tell you the latest known situation. If we have not received all monies due to us in full and on time (including any surcharge where applicable), we shall cancel your holiday due to non-payment. Please contact your Personal Cruise Specialist or your travel agent for further details. final payment date? - Celebrity Cruises - Cruise Critic Community Ashley Kosciolek. Such limits may vary with regard to persons with reduced mobility, pregnant travellers and those with specific medical needs whom have made us aware of their needs at least 48 hours prior to travel. You should receive a confirmation invoice and an ATOL Certificate if your holiday includes flights issued by the travel organiser showing that they are responsible for providing all elements of your holiday. In this case, you will have to pay cancellation charges as set out below (see section 1.11 below). Applicable regulatory age restrictions apply while the ship is in port and until the vessel enters International waters. We will of course do our best to avoid any changes that will have a significant detrimental effect on your last confirmed itinerary. Royal Caribbean Cruises Ltd. do accept all major credit cards. Fly/cruise package pricing is based on the lowest fares available at the time of going to print from a UK departure airport (which may be a regional airports and/or indirect flights). For the purposes of Regulation (EU) 2016/679 of the European Parliament and of the council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), and any associated legislation, RCL Cruises Ltd is a Data Controller. Effective today, August 4, 2021, Disney Cruise Line has added a temporary final payment extension to sailings with departure dates through January 31, 2022. Our procedures may change, and we will inform you of any changes at the time of booking or as soon as possible thereafter. Please see the onboard sales consultant for full details. In any such situation we will be fully entitled to rely on all defences, exclusions and limitations contained in the Booking Conditions set out below. Until that point, your monies are not protected by our ABTA membership or any other arrangement. Guests are welcome to bring drones on their cruise for use on land only and outside of the port area. These policies are subject to change without notice and without liability to Celebrity Cruises. PDF CRUISE WITH CONFIDENCE - Royal Caribbean International Guests who book these staterooms must sign and return the Guest Special Needs form we provide in order for us to ensure that they are only allocated to those guests who have a genuine medical need for them. Please note: Celebrity Xpedition Class ships do not have any staterooms that will accommodate wheelchairs or facilities needed by guests who are dependent on oxygen or requiring oxygen therapy. Sometimes the ATOL Certificate we supply to you may state that the flights are yet to be assigned, in which case, as soon as your flights are allocated, a new ATOL Certificate will be issued to you. Minors travelling with an adult(s) who is not the parent or legal guardian shall be required to present (a) the minors valid passport, (b) all applicable visas and (c) *where the minor is under the age of eighteen (18), an original legally affirmed or notarised letter signed by at least one of the childs parents/ legal guardians. Please note: if you have booked one of our cruises to the Galapagos Islands onboard Celebrity Xpedition Class ships the tour operator of the part of the cruise holiday that starts in Quito is Islas Galapagos Turismo y Vapores C.A. You may then wish to contact your health adviser or pharmacy for advice on other preventive measures and managing any pre-existing medical conditions while youre abroad. In the event that there are any increased costs in making such changes e.g. Both the person who was originally due to take the holiday and the person who actually does so, must make sure that the administration fee and any charges/costs (see below) as well as any amount which is still due to be paid for the holiday, is paid in full before the change will be made. You must check the price of your chosen holiday at the time of booking. Please also take note of our Refusal to Transport Policy. 5.4 What about advanced or delayed sailings and changes to the itinerary? That typically can be done while you are on with them to confirm the receipt of the email. Royal Caribbean pushes back final payment for April and May 2022 cruises Some airfares may require full payment at time of booking, which may be non-refundable. . Cruise with Confidence | Celebrity Cruises RCL Cruises Ltd will be fully responsible for the proper performance of the package as a whole. Problems, so telephoned, cleared it. On our standard fly/cruise package holidays, we offer flight departures from a selection of UK airports. Where applicable, and where we are in a position to notify you, this information will be shown on your Confirmation Invoice. For minors under the age of eighteen (18) at the start of the sailing who are not travelling with at least one of their parents or a legal guardian, written authorisation for an authorised person to accompany the minor must be provided from a parent/legal guardian (see below). If your flight is delayed, we will assist fly/cruise guests by looking at alternative flights, subject to availability. We reserve the right to correct errors in both advertised and confirmed prices. The value of the supplement will be confirmed to you at the time of making a booking with us. This means we may need to make changes to your sailing and/or what we require of you before and during your sailing with us. Whilst onboard our ships you may participate in recreational activities. Celebrity Cruises - Sail in Modern Luxury | AAA Travel Security may inspect containers (water bottles, soda bottles, mouthwash, luggage etc.) If you purchase one of our standard fly/cruise packages, build your own package via our website or purchase simply a cruise only holiday from us, you have the peace of mind in knowing that we shall have responsibility for the cruise element and all other aspects of your holiday that we have organised for you. Copies of the applicable International Conventions and Regulations are available from us on request. We make every effort to ensure the content contained in our brochures and on our website is accurate. If you have booked a cruise to the Galapagos Islands onboard a Celebrity Xpedition Class ship, please note that air carriers flying between Quito and Baltra typically limit the baggage allowance per guest to one checked piece of luggage not exceeding 20kgs and a small carry-on bag. Please note Carriers COVID-19 Policies and Procedures may impose certain restrictions on shore excursions relating to participation, location, time, eligible venues and persons with whom a guest may come into contact, as well as restrictions on the number of guests going ashore. Where we are found to have been negligent this limit is increased to 400,000 SDRs (approximately 379,000). Different countries may have different rules. Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. To book your chosen holiday, contact one of our Personal Cruise Consultants on 0344 493 2043 (calls cost 7p per minute plus your local network access charge), book online at https://www.celebritycruises.com/gb or visit one of our authorised travel agents. In the event of insolvency of the travel organiser before we have received full payment from them for the cruise only element of your holiday, your cruise only booking may be cancelled and we will be under no obligation to provide you with that cruise, or any refund or any compensation. We will only be liable for any air travel that has been booked as part of a standard fly cruise package or build your own package that incorporates flight services. Take your whole room right to the water's edge, giving you open air access to the sea whenever you wish. Please have your itinerary number available and one of our agents will assist you. In this situation, your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not us. Accordingly, we cannot accept any liability, whether in contract, tort or otherwise, in relation to such activities. If an item is left onboard, whilst we will assist you in trying to recover the item, if we are unable to do so, then we cannot be held responsible and we will refer you to your travel insurance to make a claim for the item. We both agree that any dispute, claim or other matter arising out of or in connection with your contract or your holiday with us will only be dealt with by the Courts of England and Wales. Special sailings require final payment 90 to 105 days in advance of your scheduled sail date. Such promotional GTY categories are defined as follows: XC - Concierge Class balcony stateroom. Please refer to the terms and conditions of your debit or credit card for details. Celebrity Cruises, AquaClass, Celebrity Select Dining, Celebrity Escapes, CelebrityLife, Apex, Constellation, Eclipse, Edge, Equinox, Flora, Hot Glass Show, iLounge, Infinity, Millennium, Michaels Club, Qsine, Reflection, SeaPass, Silhouette, Solstice, Summit, Xpedition are trade/service/registered marks of Celebrity Cruises Inc.Ships registered in Malta and Ecuador. Guest understands and agrees that Carrier may prohibit Passenger from going ashore in any port of call, and/or limit guests going ashore for health-related reasons in its sole discretion. For further information visit the appropriate websites: Celebrity Cruises policies and procedures are constantly evolving. This is extremely unlikely but if this situation does occur, we regret we will be unable to make any refunds (unless we obtain any refunds from our suppliers), pay you any compensation or meet any costs or expenses you incur as a result. Please note that there may be a visa requirement for your cruise, particularly if you are visiting countries in the U.S, Asia, the Middle East, China, India, and Australia. Checked on line 0 balance to pay. Reservations that are not paid in full by the final payment due date are subject to cancellation and in the event a reservation is canceled, a cancellation fee will apply. For any claim involving death or personal injury or delay of or loss of or damage to luggage the only liability we have to you is in accordance with The Athens Convention. Please note: If you book two or more cruises to be taken back to back and either one or all cruises are booked under a GTY (guarantee) basis, there is the possibility that you will be allocated different staterooms on each cruise, therefore necessitating the need to move between staterooms on the changeover day between your consecutive cruises. Please note: The ability to pre-book your seats and complete online check-in varies between airlines and ticket class. We reserve the right to increase or decrease the prices of unsold holidays at any time. You will be required to isolate onboard if you contract, or we suspect that you have contracted, COVID-19.
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